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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave & Buster's is a well-established entertainment and dining company renowned for creating the ultimate destination for fun, combining a unique blend of delicious food, arcade games, and a dynamic sports bar atmosphere. It is a vibrant and energetic environment designed to deliver exceptional guest experiences, where entertainment meets dining in a seamless fashion. With locations across the country, Dave & Buster's continually strives to offer an engaging and memorable environment to guests of all ages, making it a preferred choice for family outings, group celebrations, and casual social gatherings. The company prides itself on its commitment to providing outstanding... Show More
Job Requirements
- Must be at least 18 years of age
- ability to read and communicate effectively in English
- proficiency in operating POS systems, handling cash and credit card transactions accurately
- capability to manage personal cash bank including providing accurate change and maintaining sufficient cash and coin
- physical ability to stand or walk 100% of the shift
- ability to lift and carry up to 30 pounds
- willingness to work days, nights, and weekends as business necessitates
- ability to work in a noisy, fast-paced environment with potential distractions
- adhere to all alcohol awareness procedures
- follow company sanitation protocols
- maintain a neat, clean, and professional appearance
Job Qualifications
- A talent for engaging with guests and generating excitement about the Dave & Buster's experience
- proficiency in operating POS systems, handling cash and credit card transactions accurately, and reconciling financials at shift end
- ability to read and communicate effectively in English
- must be at least 18 years of age
Job Duties
- Deliver an unparalleled guest experience by seamlessly integrating our food, drinks, and games in an environment designed for ultimate enjoyment
- keep your immediate supervisor well-informed of any significant issues or unusual occurrences
- proactively address concerns or propose alternative solutions when necessary
- cultivate a warm and entertaining atmosphere for both guests and team members
- adhere strictly to company sanitation protocols
- manage personal cash bank, ensuring all financial transactions are precise by correctly using credit card machines, providing accurate change, and maintaining sufficient cash and coin
- follow all alcohol awareness procedures, including preventing intoxication and handling intoxicated guests responsibly
- assess guest behavior and identify situations that require management attention
- greet newly arrived guests in the social bay area promptly and courteously
- assist guests with game selections and provide instructions as needed
- maintain a comprehensive understanding of all entertainment offerings and be able to answer guest questions
- enter any social bay-related orders into the POS system efficiently and accurately
- work swiftly and effectively, adhering to efficiency principles
- assist with the setup and breakdown of social bay areas for events or peak times
- help clean and reset social bay areas as required
- support other team members as needed or dictated by business demands
- responsible for all sales processed through personal POS keys and completing designated opening and closing duties for the social bay area
- participate in all promotional activities and contests, helping to boost sales and enhance brand visibility
- ensure ongoing guest satisfaction by checking in frequently, responding to needs promptly, and maintaining a tidy environment
- maintain a clean and organized social bay station, ensuring proper setup and breakdown
- foster a positive working relationship with all team members to promote a cooperative and productive environment, contributing to high morale and efficiency
- actively listen to guest requests and communicate effectively with guests verbally and with other team members via the POS system
- adhere to dress code requirements, maintaining a neat, clean, and professional appearance at all times
- reasonb...
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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