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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a leading entertainment and dining establishment renowned for its vibrant atmosphere that combines a dynamic arcade, delicious food offerings, and a lively sports bar. Established to provide guests with a unique experience that mixes fun, food, and games, Dave & Buster's operates as a destination for individuals, families, and groups looking to enjoy social outings in a memorable setting. The company emphasizes creating an environment that fosters interaction, excitement, and enjoyment through a comprehensive mix of entertainment options coupled with top-notch service and hospitality.
As a Social Bay Concierge at Dave & Buster's, yo... Show More
As a Social Bay Concierge at Dave & Buster's, yo... Show More
Job Requirements
- Must be at least 18 years of age
- ability to read and communicate effectively in English
- experience operating POS systems and handling financial transactions
- ability to stand and walk for 100% of the shift
- capability to lift and carry up to 30 pounds
- willingness to work days, nights, and weekends
- ability to work in a noisy, fast-paced environment with potential distractions
Job Qualifications
- A talent for engaging with guests and generating excitement about the Dave & Buster's experience
- proficiency in operating POS systems, handling cash and credit card transactions accurately, and reconciling financials at shift end
- ability to read and communicate effectively in English
- must be at least 18 years of age
Job Duties
- Deliver an unparalleled guest experience by seamlessly integrating our food, drinks, and games in an environment designed for ultimate enjoyment
- keep your immediate supervisor well-informed of any significant issues or unusual occurrences
- proactively address concerns or propose alternative solutions when necessary
- cultivate a warm and entertaining atmosphere for both guests and team members
- adhere strictly to company sanitation protocols
- manage personal cash bank, ensuring all financial transactions are precise by correctly using credit card machines, providing accurate change, and maintaining sufficient cash and coin
- follow all alcohol awareness procedures, including preventing intoxication and handling intoxicated guests responsibly
- assess guest behavior and identify situations that require management attention
- greet newly arrived guests in the social bay area promptly and courteously
- assist guests with game selections and provide instructions as needed
- maintain a comprehensive understanding of all entertainment offerings and be able to answer guest questions
- enter any social bay-related orders into the POS system efficiently and accurately
- work swiftly and effectively, adhering to efficiency principles
- assist with the setup and breakdown of social bay areas for events or peak times
- help clean and reset social bay areas as required
- support other team members as needed or dictated by business demands
- responsible for all sales processed through personal POS keys and completing designated opening and closing duties for the social bay area
- participate in all promotional activities and contests, helping to boost sales and enhance brand visibility
- ensure ongoing guest satisfaction by checking in frequently, responding to needs promptly, and maintaining a tidy environment
- maintain a clean and organized social bay station, ensuring proper setup and breakdown
- foster a positive working relationship with all team members to promote a cooperative and productive environment, contributing to high morale and efficiency
- actively listen to guest requests and communicate effectively with guests verbally and with other team members via the POS system
- adhere to dress code requirements, maintaining a neat, clean, and professional appearance at all times
- reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions
- while performing the duties of this position, the team member will regularly be required to work days, nights, and/or weekends as business necessitates
- operate in a noisy, fast-paced environment with potential distractions
- read and write notes
- lift and carry up to 30 pounds
- move throughout the facility and stand for extended periods
- walk or stand for 100% of the shift
- frequently reach, bend, and stoop
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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