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Dave & Buster's logo

Social Bay Concierge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Free games
flexible schedules
Paid Time Off

Job Description

Dave & Buster's is a dynamic and entertaining dining and gaming establishment known for combining a lively restaurant environment with interactive amusement options. Founded with a vision to create a unique social experience, Dave & Buster's offers a wide variety of games, including arcade, video, and virtual reality attractions, alongside a full-service restaurant and bar. The establishment prides itself on a vibrant atmosphere designed to deliver fun and excitement to diverse groups of guests, including families, friends, and corporate events. With locations all over the United States, Dave & Buster's has become a premier destination for entertainment and social gatherings.... Show More

Job Requirements

  • must be at least 18 years of age
  • must be able to read and communicate effectively in English
  • ability to work days, nights and/or weekends as required
  • ability to work in noisy, fast paced environment with distracting conditions
  • ability to lift and carry up to 30 pounds
  • ability to move about facility and stand for long periods of time
  • ability to walk or stand 100% of shift
  • ability to reach, bend and stoop frequently

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in hospitality, entertainment, or customer service roles is a plus
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced and noisy environment
  • strong problem-solving abilities
  • friendly and energetic personality
  • basic technical proficiency to assist with game systems
  • ability to multitask and work collaboratively within a team
  • understanding of alcohol awareness and responsible service
  • ability to stand and walk for extended periods
  • ability to lift and carry up to 30 pounds

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • welcome and engage all guests by providing exceptional service that creates unforgettable experiences
  • create an environment of high engagement and fun for guests
  • guide groups of guests through collaborative activities and games
  • be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
  • support guests with any service and basic technical questions
  • alert the amusement team when something beyond basic technical assistance is required
  • partner with the service team to ensure our guests receive prompt and attentive beverage and food service
  • complete any required side work to support the set-up and break down of the social bays
  • reset and clean bays to approved standards after use to prepare for next guests
  • adhere to company's sanitation procedures
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be called to the attention of a manager
  • assist other team members as needed or as business dictates
  • maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • effectively communicate with guests in order to generate enthusiasm about the D&B experience
  • read and communicate in English
  • be dressed in proper dress code requirements, looking neat, clean and professional at all times
  • be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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