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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Free games
flexible schedules
Paid Time Off
Job Description
Dave & Buster's is a dynamic and entertaining dining and gaming establishment known for combining a lively restaurant environment with interactive amusement options. Founded with a vision to create a unique social experience, Dave & Buster's offers a wide variety of games, including arcade, video, and virtual reality attractions, alongside a full-service restaurant and bar. The establishment prides itself on a vibrant atmosphere designed to deliver fun and excitement to diverse groups of guests, including families, friends, and corporate events. With locations all over the United States, Dave & Buster's has become a premier destination for entertainment and social gatherings.... Show More
Job Requirements
- must be at least 18 years of age
- must be able to read and communicate effectively in English
- ability to work days, nights and/or weekends as required
- ability to work in noisy, fast paced environment with distracting conditions
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods of time
- ability to walk or stand 100% of shift
- ability to reach, bend and stoop frequently
Job Qualifications
- high school diploma or equivalent preferred
- previous experience in hospitality, entertainment, or customer service roles is a plus
- excellent communication and interpersonal skills
- ability to work in a fast-paced and noisy environment
- strong problem-solving abilities
- friendly and energetic personality
- basic technical proficiency to assist with game systems
- ability to multitask and work collaboratively within a team
- understanding of alcohol awareness and responsible service
- ability to stand and walk for extended periods
- ability to lift and carry up to 30 pounds
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- create an environment of high engagement and fun for guests
- guide groups of guests through collaborative activities and games
- be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
- support guests with any service and basic technical questions
- alert the amusement team when something beyond basic technical assistance is required
- partner with the service team to ensure our guests receive prompt and attentive beverage and food service
- complete any required side work to support the set-up and break down of the social bays
- reset and clean bays to approved standards after use to prepare for next guests
- adhere to company's sanitation procedures
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- assist other team members as needed or as business dictates
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- effectively communicate with guests in order to generate enthusiasm about the D&B experience
- read and communicate in English
- be dressed in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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