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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a premier entertainment and dining destination that combines the excitement of arcade games, the enjoyment of delicious food, and the vibrant atmosphere of a sports bar. Established with the vision of creating memorable experiences for guests of all ages, Dave & Buster's offers a unique blend of fun and social interaction that attracts individuals, families, and groups looking for a lively and engaging environment. From casual gaming to watching live sports, the venue is designed to be a hub for entertainment enthusiasts who appreciate quality food and drinks alongside thrilling activities.
As a Social Bay... Show More
As a Social Bay... Show More
Job Requirements
- Be at least 18 years of age
- have the ability to read and communicate in English effectively
- demonstrate experience or aptitude in customer service
- possess cash handling and POS system operation skills
- be able to work flexible hours including days, nights, weekends, and holidays
- have the physical capability to stand for extended periods and lift up to 30 pounds
- maintain a neat, clean, and professional appearance
- follow company sanitation and alcohol awareness procedures
- work effectively in a fast-paced, noisy environment
Job Qualifications
- Talent for engaging with guests and generating excitement about the Dave & Buster's experience
- proficiency in operating POS systems and handling cash and credit transactions
- ability to read and communicate effectively in English
- must be at least 18 years of age
Job Duties
- Deliver an unparalleled guest experience by seamlessly integrating food, drinks, and games
- keep immediate supervisor informed of significant issues or unusual occurrences
- proactively address concerns or propose alternative solutions
- cultivate a warm and entertaining atmosphere for guests and team members
- adhere strictly to company sanitation protocols
- manage personal cash bank with precise financial transactions
- follow all alcohol awareness procedures, including preventing intoxication
- assess guest behavior and report situations requiring management attention
- greet guests promptly and courteously
- assist guests with game selections and instructions
- maintain comprehensive knowledge of entertainment offerings
- enter social bay-related orders into POS system efficiently
- work swiftly and effectively adhering to efficiency principles
- assist with setup and breakdown of social bay areas
- help clean and reset areas as required
- support other team members as needed
- responsible for all sales processed through personal POS keys
- participate in promotional activities and contests
- ensure ongoing guest satisfaction by frequent check-ins
- maintain a clean and organized social bay station
- foster positive working relationships with team members
- actively listen to and communicate with guests and team
- adhere to dress code requirements
- accommodate individuals with disabilities
- work days, nights, and/or weekends as needed
- operate in a noisy, fast-paced environment
- read and write notes
- lift and carry up to 30 pounds
- move and stand for extended periods
- frequently reach, bend, and stoop
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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