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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a premier entertainment destination known for blending the excitement of arcade games, delicious dining options, and a vibrant sports bar atmosphere. With a commitment to delivering an unparalleled experience, Dave & Buster's has earned a reputation as a go-to place for fun and social engagement across various age groups and interests. Established in numerous locations, the brand offers guests a dynamic environment where they can relax, celebrate special occasions, and enjoy the latest entertainment technology all under one roof.
As a Social Bay Concierge at Dave & Buster's, you will play a crucial role in ... Show More
As a Social Bay Concierge at Dave & Buster's, you will play a crucial role in ... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to read and communicate effectively in English
- Proficiency in POS system operations and cash handling
- Ability to work days, nights, and weekends as required
- Ability to stand or walk for 100 percent of the shift
- Capability to lift and carry up to 30 pounds
- Willingness to adhere to company sanitation and alcohol awareness policies
Job Qualifications
- Ability to engage guests and generate excitement about the Dave & Buster's experience
- Proficiency in operating POS systems and cash handling
- Effective English communication skills
- Must be at least 18 years old
- Previous customer service experience preferred
- Comfortable working in a fast-paced, social environment
- Basic knowledge of entertainment games and hospitality best practices
- Team player with excellent interpersonal skills
- Ability to manage multiple tasks efficiently
- Attention to detail and problem-solving skills
Job Duties
- Deliver an unparalleled guest experience by seamlessly integrating food, drinks, and games in a fun environment
- Keep your immediate supervisor informed of significant issues or unusual occurrences
- Proactively address concerns or propose alternative solutions
- Cultivate a warm and entertaining atmosphere for guests and team members
- Adhere strictly to company sanitation protocols
- Manage personal cash bank, ensuring all financial transactions are precise
- Follow all alcohol awareness procedures including preventing intoxication
- Assess guest behavior and identify situations that require management attention
- Greet guests in the social bay area promptly and courteously
- Assist guests with game selections and provide instructions
- Maintain knowledge of all entertainment offerings to answer guest questions
- Enter social bay-related orders into the POS system efficiently
- Work swiftly and effectively adhering to efficiency principles
- Assist with setup and breakdown of social bay areas for events or peak times
- Help clean and reset social bay areas as required
- Support team members as needed
- Responsible for sales processed through personal POS keys and opening/closing duties
- Participate in promotional activities and contests
- Ensure ongoing guest satisfaction by checking in frequently and maintaining tidiness
- Maintain a clean and organized social bay station
- Foster positive working relationships with team members
- Actively listen and communicate effectively with guests and team
- Adhere to dress code requirements and maintain professional appearance
- Perform duties that may include working in noisy, fast-paced environments
- Stand, walk, lift up to 30 pounds, and perform physical activities as required during shifts
Job Qualifications
Experience
No experience required
Job Location
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