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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $17.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Job Description
Dave & Buster's is a unique entertainment and dining destination that combines a lively restaurant atmosphere with a vibrant gaming arcade. Established as a leader in the entertainment industry, Dave & Buster's offers a dynamic space where guests can enjoy great food, drinks, and interactive games all in one place. Known for its fast-paced and fun environment, the company prides itself on delivering exceptional guest experiences that keep patrons returning time and again. With locations across numerous cities, Dave & Buster's has become a popular choice for group outings, celebrations, and casual nights out.
The company offers flexible scheduli... Show More
The company offers flexible scheduli... Show More
Job Requirements
- minimum age of 18
- ability to work days, nights and/or weekends as required
- ability to work in a noisy, fast-paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods of time
- ability to walk or stand 100% of shift
- ability to reach, bend and stoop frequently
Job Qualifications
- high school diploma or equivalent
- previous customer service or hospitality experience preferred
- strong communication and interpersonal skills
- ability to work effectively in a fast-paced, team-oriented environment
- basic technical aptitude for troubleshooting games
- knowledge of responsible alcohol service practices
- ability to stand and move for extended periods
- positive attitude and enthusiasm for creating fun experiences
- ability to follow company policies and procedures
- proficiency in English
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- create an environment of high engagement and fun for our guests
- guide groups of guests through collaborative activities and games
- be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
- understand guest’s needs to determine which game(s) is best for the group
- support guests with any service and basic technical questions
- alert the amusement team when something beyond basic technical assistance is required
- partner with the service team to ensure our guests receive prompt and attentive beverage and food service
- complete any required side work to support the set-up and break down of the social bays
- reset and clean bays to approved standards after use to prepare for next guests
- adhere to company’s sanitation procedures
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- assist other team members as needed or as business dictates
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- be skilled in effectively communicating with guests in order to generate enthusiasm about the d&b experience
- be able to read and communicate in English
- dress in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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