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Dave & Buster's logo

Social Bay Concierge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $7.25 - $11.75
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Free games
flexible schedule

Job Description

Dave & Buster's is a renowned entertainment and dining venue that offers an extraordinary experience unlike any other. Known for its vibrant atmosphere, Dave & Buster's combines a full-service restaurant with a state-of-the-art video arcade, providing guests of all ages a unique blend of fun, food, and interactive games. With locations across the country, Dave & Buster's aims to create unforgettable moments for friends, families, and groups who visit for celebrations, social gatherings, or just a great time. The company is dedicated to fostering a dynamic work environment where employee growth, guest experience, and entertainment innovation are prioritized. As a... Show More

Job Requirements

  • must be at least 18 years of age
  • ability to work days, nights and/or weekends as required
  • ability to work in noisy, fast paced environment
  • ability to read and write handwritten notes
  • ability to lift and carry up to 30 pounds
  • ability to move about facility and stand for long periods
  • ability to walk or stand 100% of shift
  • ability to reach, bend and stoop frequently

Job Qualifications

  • high school diploma or equivalent preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of customer service principles
  • ability to effectively guide and engage groups
  • basic technical aptitude for supporting game functions
  • ability to work flexible hours including nights, weekends and holidays
  • must be at least 18 years old

Job Duties

  • deliver an unparalleled guest experience through food, drinks and games
  • keep immediate supervisor informed of problems or significant matters
  • welcome and engage all guests providing exceptional service
  • create an environment of high engagement and fun
  • guide groups of guests through collaborative activities and games
  • provide tips and tricks on games to guests
  • support guests with service and basic technical questions
  • partner with service team for prompt beverage and food service
  • complete side work to support setup and breakdown of social bays
  • reset and clean bays to approved standards
  • adhere to sanitation procedures
  • follow alcohol awareness procedures
  • assess guest demeanor and notify manager when needed
  • assist other team members as needed
  • maintain favorable working relationships with team members
  • communicate effectively with guests generating enthusiasm
  • read and communicate in English
  • dress in proper dress code
  • be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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