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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a renowned entertainment venue that offers an exciting mix of dining, arcade games, and a sports bar atmosphere, making it a premier destination for fun and social interaction. Known for its vibrant environment and engaging activities, Dave & Buster's caters to people seeking memorable experiences, whether they are celebrating special occasions, hanging out with friends, or enjoying a night out with family. With locations across the United States, Dave & Buster's continues to grow its reputation as a leader in the entertainment and hospitality industry by delivering exceptional service, an extensive menu of food and drinks,... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to read and communicate effectively in English
- Proficiency in operating POS systems
- Experience handling cash and credit card transactions accurately
- Ability to work days, nights, and weekends
- Capability to stand or walk for the entire shift
- Ability to lift and carry up to 30 pounds
- Comfortable working in a noisy and fast-paced environment
Job Qualifications
- A talent for engaging with guests and generating excitement about the Dave & Buster's experience
- Proficiency in operating POS systems and handling cash and credit card transactions accurately
- Ability to read and communicate effectively in English
- Must be at least 18 years of age
Job Duties
- Deliver an unparalleled guest experience by seamlessly integrating food, drinks, and games in an environment designed for ultimate enjoyment
- Keep immediate supervisor well-informed of significant issues or unusual occurrences
- Proactively address concerns or propose alternative solutions
- Cultivate a warm and entertaining atmosphere for guests and team members
- Adhere strictly to company sanitation protocols
- Manage personal cash bank ensuring all financial transactions are precise
- Follow all alcohol awareness procedures including responsible handling of intoxicated guests
- Assess guest behavior and identify situations requiring management attention
- Greet newly arrived guests promptly and courteously
- Assist guests with game selections and provide instructions
- Maintain comprehensive understanding of all entertainment offerings
- Enter social bay-related orders into POS system efficiently
- Work swiftly and effectively adhering to efficiency principles
- Assist with setup and breakdown of social bay areas for events or peak times
- Help clean and reset social bay areas
- Support other team members as needed
- Responsible for all sales processed through personal POS keys and completing opening and closing duties
- Participate in promotional activities and contests
- Ensure ongoing guest satisfaction by frequent check-ins and prompt responses
- Maintain a clean and organized social bay station
- Foster positive working relationships with team members
- Actively listen to guest requests and communicate effectively verbally and via POS system
- Adhere to dress code requirements
- Perform reasonable accommodations as needed for disabilities
- Work days, nights, and/or weekends as business necessitates
- Operate in noisy, fast-paced environment with potential distractions
- Read and write notes
- Lift and carry up to 30 pounds
- Move throughout the facility and stand for extended periods
- Walk or stand 100% of the shift
- Frequently reach, bend, and stoop
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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