Dave & Buster's logo

Dave & Buster's

Social Bay Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.14 - $18.64
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off
Employee Discounts

Job Description

Dave & Buster's is a leading entertainment and dining establishment that offers a unique combination of great food, drinks, and interactive games designed to deliver unforgettable experiences to guests of all ages. Known for its lively and energetic atmosphere, Dave & Buster's stands out as a destination where fun meets social interaction, making it a popular choice for celebrations, group outings, and casual entertainment. The company prides itself on creating a vibrant environment where guests can enjoy a variety of games and experiences suited to their preferences, supported by attentive and enthusiastic staff. Dave & Buster's is committed to providing... Show More

Job Requirements

  • Work days, nights and/or weekends as required
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods
  • walk or stand 100% of shift
  • reach, bend and stoop frequently

Job Qualifications

  • Must be at least 18 years of age
  • ability to read and communicate in English
  • excellent communication skills
  • strong guest service orientation
  • ability to work in a fast-paced, noisy environment
  • knowledge of game types and entertainment preferred
  • teamwork and collaboration skills
  • attention to detail and sanitation practices

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games
  • keep immediate supervisor informed of all problems or unusual matters
  • welcome and engage all guests by providing exceptional service
  • create an environment of high engagement and fun for guests
  • guide groups through collaborative activities and games
  • be the knowledge master of the game types and provide tips and tricks
  • support guests with service and basic technical questions
  • partner with the service team to ensure prompt beverage and food service
  • complete required side work for setup and breakdown of social bays
  • reset and clean bays to approved standards
  • adhere to sanitation procedures
  • follow alcohol awareness procedures
  • assess guest demeanor and report to manager when necessary
  • assist other team members as needed
  • maintain favorable working relationships with all team members
  • communicate effectively to generate enthusiasm about the D&B experience
  • adhere to dress code and professionalism standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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