Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines the excitement of a restaurant with the thrill of interactive games. Known for providing a dynamic and fun environment, Dave & Buster's caters to guests looking for a memorable outing filled with food, drinks, and a wide variety of fast-paced games. The company's commitment to delivering exceptional guest experiences makes it a standout destination for social gatherings, celebrations, and casual fun. With flexible scheduling options, Dave & Buster's offers employment opportunities suitable for students and individuals seeking shifts that accommodate other jobs or commitments. The establishment also boasts... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to work days, nights and/or weekends as required
  • Ability to work in noisy, fast paced environment
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Ability to move about facility and stand for long periods of time
  • Ability to walk or stand 100 percent of shift
  • Ability to reach, bend and stoop frequently

Job Qualifications

  • Must be skilled in effectively communicating with Guests
  • Must be able to read and communicate in English
  • Ability to work in a fast-paced, noisy environment
  • Strong interpersonal and customer service skills
  • Team player with cooperative and harmonious work attitude
  • Ability to follow sanitation and alcohol awareness procedures
  • Physically able to stand and move throughout the shift

Job Duties

  • Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Welcome and engage all Guests by providing exceptional service that creates unforgettable experiences
  • Create an environment of high engagement and fun for our Guests
  • Guide groups of Guests through collaborative activities and games
  • Be the knowledge master of the game types and provide tips and tricks to the Guests to have the best experience
  • Understand Guest's needs to determine which game(s) is best for the group
  • Support Guests with any service and basic technical questions
  • Partner with the Service Team to ensure our Guests receive prompt and attentive beverage and food service
  • Complete any required side work to support the set-up and break down of the Social Bays
  • Reset and clean Bays to approved standards after use to prepare for next Guests
  • Adhere to company's sanitation procedures
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests
  • Assess Guest demeanor and identify when behavior should be called to the attention of a Manager
  • Assist other Team Members as needed or as business dictates
  • Maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • Be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience
  • Be able to read and communicate in English
  • Be dressed in proper dress code requirements, looking neat, clean and professional at all times
  • Must be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location