Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a dynamic entertainment and dining establishment known for blending the excitement of a vibrant arcade with the enjoyment of a full-service restaurant and bar. Founded in 1982, the company has grown into a well-recognized brand that provides a unique social experience combining food, drinks, and interactive games. Dave & Buster's locations are designed to offer guests of all ages a fun and engaging environment where they can celebrate occasions, unwind after work, or enjoy a lively night out. The company prides itself on its lively atmosphere, extensive game selections, and high-quality food and beverage offerings. It... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend and stoop frequently
Job Qualifications
- Strong communication and interpersonal skills
- Ability to engage and energize groups
- Basic knowledge of social and interactive games preferred
- Customer service experience preferred
- Ability to handle fast-paced, noisy environments
- Problem-solving skills for basic technical issues
- Ability to work flexible hours including nights, weekends and holidays
- Must be neat, clean and professional in appearance
- Ability to follow company policies and procedures
- Ability to stand and move for long periods
- Ability to lift up to 30 pounds
- Must be at least 18 years old
- Ability to read and write in English
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- Create an environment of high engagement and fun for our guests
- Guide groups of guests through collaborative activities and games
- Be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
- Understand guest’s needs to determine which game(s) is best for the group
- Support guests with any service and basic technical questions
- Alert the amusement team when something beyond basic technical assistance is required
- Partner with the service team to ensure our guests receive prompt and attentive beverage and food service
- Complete any required side work to support the set-up and break down of the social bays
- Reset and clean bays to approved standards after use to prepare for next guests
- Adhere to company’s sanitation procedures
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Assist other team members as needed or as business dictates
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Communicate effectively with guests in order to generate enthusiasm about the D&B experience
- Read and communicate in English
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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