Company Logo or Photo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule

Job Description

Dave & Buster's is a renowned entertainment and dining establishment that seamlessly combines a lively restaurant experience with interactive gaming and social activities. Established as a uniquely fun destination, Dave & Buster's delivers an exciting blend of food, drinks, and games designed to create memorable moments for guests of all ages. This vibrant company specializes in providing a high-energy environment where friends, families, and colleagues can gather to enjoy a variety of games and delicious meals all under one roof. Their commitment to outstanding customer service and guest satisfaction has made them a leading name in the entertainment and hospitality... Show More

Job Requirements

  • Must be at least 18 years of age
  • Able to work days, nights and/or weekends as required
  • Able to work in a noisy, fast-paced environment with distracting conditions
  • Able to read and write handwritten notes
  • Able to lift and carry up to 30 pounds
  • Able to move about the facility and stand for long periods
  • Able to walk or stand 100 percent of shift
  • Able to reach, bend and stoop frequently
  • Comply with company sanitation and dress code policies
  • Adhere to alcohol awareness procedures
  • Ability to assess guest behavior and report as needed

Job Qualifications

  • Must be at least 18 years of age
  • Skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
  • Knowledgeable about various types of games and able to provide tips to guests
  • Able to work in a fast-paced, noisy environment
  • Able to read and write in English
  • Ability to stand, walk, reach, bend, and stoop for extended periods
  • Demonstrated ability to work cooperatively with team members
  • Prior experience in hospitality, gaming, or entertainment preferred but not required

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
  • Create an environment of high engagement and fun for our guests
  • Guide groups of guests through collaborative activities and games
  • Provide knowledge of game types and tips to enhance guest experiences
  • Understand guest needs to determine the best games for the group
  • Support guests with basic technical and service questions
  • Partner with the service team to ensure prompt beverage and food service
  • Complete any required side work to support setup and breakdown of social bays
  • Reset and clean bays to approved standards after use
  • Adhere to company sanitation procedures
  • Follow alcohol awareness procedures to prevent intoxication and handle intoxicated guests
  • Assess guest demeanor and report concerning behavior to a manager
  • Assist other team members as needed
  • Maintain favorable working relationships with all team members
  • Communicate effectively to generate enthusiasm about the Dave & Buster's experience
  • Comply with proper dress code and professionalism standards
  • Ensure all actions follow company policies and procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location