Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $11.00 - $12.00
clock

Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines the excitement of arcade gaming with a full-service restaurant and bar. Known for creating a vibrant and energetic atmosphere, Dave & Buster's provides guests with a one-of-a-kind experience where they can enjoy a variety of fun activities, delicious food, and refreshing beverages all under one roof. This chain has become a popular destination for groups looking to celebrate special occasions, enjoy casual outings, or simply have a great time with friends and family. With locations across the country, Dave & Buster's is committed to delivering memorable experiences through... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to read and communicate in English
  • Ability to stand or walk for the entire shift
  • Ability to lift and carry up to 30 pounds
  • Ability to work days, nights and/or weekends as required
  • Ability to work in a noisy, fast paced environment
  • Ability to reach, bend and stoop frequently
  • Ability to communicate effectively with guests
  • Dress in proper dress code and maintain a neat and professional appearance

Job Qualifications

  • Experience in customer service or hospitality
  • Ability to communicate effectively with guests
  • Knowledge of arcade or interactive games is a plus
  • Ability to work in a fast-paced environment
  • Strong interpersonal skills
  • Ability to follow company policies and procedures
  • Basic technical troubleshooting skills

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
  • Create an environment of high engagement and fun for our guests
  • Guide groups of guests through collaborative activities and games
  • Be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
  • Support guests with any service and basic technical questions and alert the Amusement Team when necessary
  • Partner with the Service Team to ensure our guests receive prompt and attentive beverage and food service
  • Complete any required side work to support the set-up and break down of the Social Bays
  • Reset and clean Bays to approved standards after use to prepare for next guests
  • Adhere to company's sanitation procedures
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Assess guest demeanor and identify when behavior should be called to the attention of a manager
  • Assist other team members as needed or as business dictates
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
  • Communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
  • Follow proper dress code requirements at all times

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.