Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Paid Time Off
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that combines the thrill of interactive games with full-service dining to create a one-of-a-kind experience for its guests. Founded with the vision of delivering a unique atmosphere where fun and food come together seamlessly, Dave & Buster's has grown to become a leader in the entertainment restaurant industry. It is famous for its large arcades, variety of games, delicious food and drinks, and vibrant social spaces that cater to groups, families, and individuals alike. This company excels in providing memorable moments through flexible experiences that appeal to a wide demographic,... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend and stoop frequently
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to engage and entertain guests
- Knowledge of game rules and mechanics preferred
- Ability to work in a fast-paced environment
- Strong teamwork and collaboration skills
- Basic troubleshooting skills for technical assistance
- Ability to maintain professionalism under pressure
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- Create an environment of high engagement and fun for our guests
- Guide groups of guests through collaborative activities and games
- Serve as the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
- Understand guest's needs to determine which game(s) is best for the group
- Support guests with any service and basic technical questions
- Alert the Amusement Team when something beyond basic technical assistance is required
- Partner with the Service Team to ensure guests receive prompt and attentive beverage and food service
- Complete any required side work to support the set-up and break down of the Social Bays
- Reset and clean Bays to approved standards after use to prepare for next guests
- Adhere to company's sanitation procedures
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Assist other Team Members as needed or as business dictates
- Maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate
- Effectively communicate with guests to generate enthusiasm about the Dave & Buster's experience
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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