Social Bay Concierge

Ventura, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $18.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k

Free games

Flexible Schedule

Employee Discounts

Job Description

Dave & Buster's is a vibrant entertainment company that combines dining and gaming for guests seeking an energetic and fun-filled atmosphere. Established as a leader in the interactive entertainment industry, Dave & Buster's offers a unique hybrid of a full-service restaurant and video arcade that appeals to a broad audience. With locations across the United States and Canada, the brand has built a reputation for delivering memorable social experiences through its innovative concept of Social Bays, where groups can gather, play fast-paced games, and enjoy wonderful food and beverages. Dave & Buster's is committed to providing exceptional guest service, fostering... Show More

Job Requirements

must be at least 18 years of age
ability to work days, nights and/or weekends as required
ability to work in noisy, fast paced environment with distracting conditions
ability to read and write handwritten notes
ability to lift and carry up to 30 pounds
ability to move about facility and stand for long periods of time
physical ability to walk or stand 100% of shift
ability to reach, bend and stoop frequently

Job Qualifications

effective communication skills
ability to engage and entertain guests
knowledge of interactive games and gaming environment
basic technical troubleshooting skills
ability to work in a fast-paced environment
teamwork and collaboration skills
ability to read and write in english
strong guest service orientation
ability to assess guest behavior appropriately
basic understanding of alcohol awareness policies
flexibility to work days, nights and/or weekends as required
must be at least 18 years old

Job Duties

deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
take prompt corrective action where necessary or suggest alternative courses of action
welcome and engage all guests by providing exceptional service that creates unforgettable experiences
create an environment of high engagement and fun for our guests
guide groups of guests through collaborative activities and games
be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
understand guest's needs to determine which game(s) is best for the group
support guests with any service and basic technical questions
alert the amusement team when something beyond basic technical assistance is required
partner with the service team to ensure our guests receive prompt and attentive beverage and food service
complete any required side work to support the set-up and break down of the social bays
reset and clean bays to approved standards after use to prepare for next guests
adhere to company's sanitation procedures
follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
assess guest demeanor and identify when behavior should be called to the attention of a manager
assist other team members as needed or as business dictates
maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
be skilled in effectively communicating with guests in order to generate enthusiasm about the d&b experience
be able to read and communicate in english
dress in proper dress code requirements, looking neat, clean and professional at all times
be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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