Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $7.00 - $12.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts

Job Description

Dave & Buster's is a lively entertainment and dining establishment known for combining great food, exciting games, and an electrifying atmosphere. As a leading destination for fun and celebration, Dave & Buster's caters to a wide range of guests looking for an unforgettable experience filled with interactive games, delicious food, and a vibrant social environment. This fast-paced restaurant and entertainment venue prides itself on a dynamic and engaging workplace culture where no two days are the same, offering a flexible schedule to accommodate employees' diverse lifestyles, including school or other jobs. Employees at Dave & Buster's enjoy working alongside enthusiastic... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must be able to read and communicate in English
  • Availability to work days, nights and/or weekends as required
  • Ability to work in noisy, fast paced environment with distracting conditions
  • Ability to lift and carry up to 30 pounds
  • Ability to move about facility and stand for long periods of time
  • Ability to reach, bend and stoop frequently

Job Qualifications

  • Must be at least 18 years of age
  • Must be able to read and communicate in English
  • Skilled in effectively communicating with guests to generate enthusiasm
  • Ability to work flexible days, nights and/or weekends as required
  • Ability to work in noisy, fast paced environment with distracting conditions
  • Ability to work in a team focused, cooperative and harmonious climate
  • Ability to follow sanitation and alcohol awareness procedures
  • Ability to perform physical tasks including lifting up to 30 pounds and standing for long periods
  • Prior experience in customer service or hospitality is preferred but not required

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Take prompt corrective action where necessary or suggest alternative courses of action
  • Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
  • Create an environment of high engagement and fun for our guests
  • Guide groups of guests through collaborative activities and games
  • Be the knowledge master of the game types and provide tips and tricks to guests to have the best experience
  • Understand guest's needs to determine which game(s) is best for the group
  • Support guests with any service and basic technical questions
  • Alert the Amusement Team when something beyond basic technical assistance is required
  • Partner with the Service Team to ensure our guests receive prompt and attentive beverage and food service
  • Complete any required side work to support the set-up and break down of the Social Bays
  • Reset and clean Bays to approved standards after use to prepare for next guests
  • Adhere to company's sanitation procedures
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Assess guest demeanor and identify when behavior should be called to the attention of a Manager
  • Assist other Team Members as needed or as business dictates
  • Maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • Be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
  • Be able to read and communicate in English
  • Dress in proper dress code requirements, looking neat, clean and professional at all times
  • Must be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location