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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.42 - $22.80
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee Assistant Program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a well-respected senior care community recognized repeatedly as a Great Place to Work, underscoring its commitment to a positive workplace culture and high standards of resident care. As a leading provider in senior living, Sunrise Senior Living focuses on empowering residents to live longer, healthier, and happier lives through compassionate and quality service. The company fosters an environment where employees can build meaningful relationships with residents, their families, and colleagues, creating a fulfilling and supportive work atmosphere. Sunrise’s dedication to quality is reflected in its mission to champion the quality of life for all seniors, strictly... Show More
Job Requirements
- High school degree or GED required
- Proven customer service experience preferably in a skilled nursing or long term care environment
- Experience with medical records system preferred
- Ability to handle multiple priorities
- Strong written and verbal communication skills
- Good organizational and time management skills
- Accurate record keeping skills
- Good judgment and problem solving skills
- Proficiency in computer use including Microsoft Office and Sunrise applications
- Ability to learn new software applications
- Compliance with Sunrise safety and regulatory protocols as applicable
Job Qualifications
- High school degree or GED
- Proven customer service experience and skills preferably in a skilled nursing or long term care environment
- Experience in medical records system preferred
- Ability to handle multiple priorities
- Possess written and verbal skills for effective communication
- Demonstrates good organizational, time management skills and follow through skills
- Possess accurate record keeping skills
- Demonstrates good judgment, problem solving and decision making skills
- Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
Job Duties
- Oversees the Skilled Nursing Center entry area for visitors, families and guests/residents, extends a warm welcome and greeting
- Serves as the telephone receptionist for the Skilled Nursing Center while meeting and/or exceeding hospitality and quality service standards
- Takes complete messages with pertinent information (name, number, message) as appropriate and communicates messages to the intended recipient
- Assists guests/residents, families, visitors, physicians and Skilled Nursing team members as requested with information, supplies, records and messages
- Performs clerical duties for the Skilled Nursing Center
- Documents monthly physician orders on guest’s/resident’s chart
- Maintains nurses stations including forms, files, drawers and cabinets
- Sends get well cards to residents in the hospital
- Orders Memory Flower for any residents that have passed away
- Sends sympathy cards to families and/or responsible parties as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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