Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.20 - $22.80
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Bonuses
Job Description
Sunrise Senior Living is a prominent and compassionate organization dedicated to empowering seniors to live longer, healthier, and happier lives. Recognized for fostering a supportive and engaging community environment, Sunrise Senior Living has been repeatedly certified as a Great Place to Work, highlighting its commitment to creating an exceptional workplace culture. The organization emphasizes building meaningful relationships not only with residents but also with their families and team members. At Sunrise, employees find joy and deep fulfillment in serving others, making a positive impact every day in the lives of older adults. The company's mission revolves around championing quality of... Show More
Job Requirements
- High School degree or GED
- Proven customer service experience preferably in skilled nursing or long term care
- Experience with medical records systems preferred
- Ability to manage multiple tasks effectively
- Strong written and verbal communication skills
- Good organizational and time management skills
- Accurate record keeping abilities
- Demonstrated judgment, problem solving, and decision making skills
- Proficiency in computer applications including Microsoft Office and Sunrise-specific software
- Commitment to team goals and engagement
- Adherence to safety protocols and infection control guidelines
- Willingness to participate in required training and in-service programs
- Ability to maintain confidentiality of resident information
- Compliance with all regulatory requirements.
Job Qualifications
- High School degree / GED
- Proven customer service experience preferably in skilled nursing or long term care environment
- Experience in medical records system preferred
- Ability to handle multiple priorities
- Strong written and verbal communication skills
- Good organizational and time management skills
- Accurate record keeping skills
- Demonstrates good judgment, problem solving and decision making skills
- Proficient in computer skills including Microsoft Office (Windows, Outlook, Excel) and Sunrise applications
- Understanding of safety and regulatory compliance for team members who drive Sunrise vehicles
- Commitment to teamwork and engagement
- Knowledge of infection control guidelines and emergency procedures.
Job Duties
- Oversees the Skilled Nursing Center entry area for visitors, families and guests/residents, extends a warm welcome and greeting
- Serves as the telephone receptionist for the Skilled Nursing Center while meeting and/or exceeding hospitality and quality service standards
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Assists guests/residents, families, visitors, physicians and Skilled Nursing team members as requested with information, supplies, records and messages
- Performs clerical duties for the Skilled Nursing Center
- Documents monthly physician orders on guest’s/resident’s chart
- Maintains nurse stations including forms, files, drawers and cabinets
- Sends get well cards to residents in the hospital
- Orders Memory Flower for any residents that have passed away
- Sends sympathy cards to families and/or responsible parties as needed
- Maintains complete and accurate medical records in compliance with regulations
- Ensures proper admissions documentation per admission procedures
- Assembles and completes all new charts with guest/resident assigned medical records number, name, physician’s name and other pertinent information
- Maintains guest/resident charts according to Records Procedure Manual
- Establishes and maintains a chart alphabetical filing system for current and discharged guests/residents
- Manages discharged guest’s/resident’s charts as outlined in Medical Records Procedures Manual
- Completes all necessary information in the Death Registry when a resident expires
- Provides Administration and Nursing leaders with statistical data as required
- Partners with community team to ensure compliance with occupational health and safety requirements and risk management programs
- Practices safety procedures including use of PPE, fire extinguishers and lockout/tagout procedures
- Identifies potential hazards and maintains a safe environment
- Adheres to universal care precautions and infection control guidelines
- Demonstrates knowledge of emergency policies and procedures
- Responds to inquiries, concerns in a timely and professional manner using Problem Resolution process
- Communicates and assists other skilled nursing team members to accomplish care plans
- Maintains and protects confidentiality of resident information
- Participates actively as a team member committed to working toward team goals
- Demonstrates Team Member Credo in daily interactions
- Commits to serving guests/residents and visitors through Principles of Service
- Contributes in engagement programs including surveys and improvement workshops
- Attends regular meetings and participates in annual in-service training
- Maintains compliance with required training
- Performs other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: