Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
employee discount
Flexible Schedule
Training and Development
Retirement Plan
Paid holidays
Job Description
Hy-Vee is a well-established grocery store chain known for its commitment to exceptional customer service and a positive shopping experience. As a company, Hy-Vee prioritizes the strength of its people, promising "a helpful smile in every aisle," and fostering a workforce that is engaged and dedicated to supporting both customers and colleagues alike. With a reputation for quality products and friendly service, Hy-Vee operates a variety of departments, including food service areas such as coffee shops, where customers can enjoy freshly prepared beverages and snacks in a welcoming environment. The company values core competencies such as partnerships, a growth mindset,... Show More
Job Requirements
- Less than high school education or equivalent experience
- Six months or less of related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information
- Must be able to perform physical activities including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting up to 50 pounds, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Must be able to work night and weekend shifts
- Must adhere to company policies and personal hygiene and dress guidelines
- Employment is contingent upon successful completion of a pre-employment drug screen
Job Qualifications
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to understand and follow verbal or demonstrated instructions
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to write identifying information
- Good communication skills
- Ability to work well in a team environment
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Washes dishes as necessary
- Orders product and supplies as necessary
- Prices products for customers as necessary
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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