Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,100.00 - $79,400.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Emerald Queen Casino is a premier entertainment and gaming facility that offers guests an exceptional experience combining gaming, dining, and live entertainment. It is owned and operated by the Puyallup Tribe of Indians and is committed to upholding the cultural values and economic growth of the community. Known for its vibrant atmosphere and high-quality amenities, Emerald Queen Casino is dedicated to delivering outstanding service standards and memorable hospitality experiences. The casino’s operations include a range of restaurants and bars that serve diverse menus in settings that cater to high-volume, fine dining, and casual patrons alike. As a tribal gaming establishment,... Show More
Job Requirements
- High school diploma or GED equivalent
- Five years of experience in hospitality management
- Three years of experience in a high-volume, fine dining restaurant environment
- Certified Food Protection Manager certification
- Bachelor’s degree in hospitality management or related field preferred
- Gaming experience preferred
- Experience working with tribal entities preferred
- Ability to sit or stand for up to 10 hours a day
- Ability to perform physical tasks such as walking, climbing, reaching, bending, crouching, pushing, and pulling
- Capability to lift up to 40 lbs
- Ability to work evening, weekend, and holiday shifts as required
- Must obtain Class III A license from Puyallup Tribal Gaming Regulatory Office and Washington State Gaming Commission
- Must pass pre-employment drug test
Job Qualifications
- High school diploma or GED equivalent
- Five years of experience in hospitality management
- Three years of experience in a high-volume, fine dining restaurant environment
- Certified Food Protection Manager certification
- Bachelor’s degree in Hospitality management or related field
- Gaming experience
- Experience working with tribal entities
Job Duties
- Provide profit-driven, hospitality-focused leadership that motivates teams and delights guests
- Oversee daily front-of-house, back-of-house, and bar operations to ensure consistent, high-quality service delivery
- Foster a culture of excellence and respect, promoting teamwork, professional growth, and accountability
- Manage budgets, cost controls, inventory, and payroll to meet financial performance goals
- Maintain compliance with gaming, alcohol, and food safety regulations, as well as departmental standards
- Develop and manage staffing schedules, optimizing staff efficiency while maintaining superior guest experiences
- Lead team training and performance development programs to enhance service standards and retention
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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