Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Uniform allowance
Training and Development
Job Description
This job opportunity is with a company specializing in airport services, focusing on providing exceptional assistance to outbound passengers at the terminal entrance. The company prides itself on excellent customer service and operational efficiency in handling luggage and passenger needs, ensuring a smooth and pleasant travel experience. This role is integral to maintaining high standards of service, as the employee will be the first point of contact for many passengers, assisting them from their arrival at the terminal to boarding their flights. The establishment likely operates in a dynamic airport environment, providing various services related to baggage handling, passenger guidance,... Show More
Job Requirements
- high school diploma or equivalent
- previous airport and/or customer service experience preferred
- previous baggage handling experience preferred
- must be 18 years of age or older
- must have reliable telephone and transportation
- must be able to work outside in all weather conditions if requested
- must be able to read, understand and carry out instructions in English
- ability to work from verbal and written instructions
- ability to communicate in English clearly and concisely verbally and in written form
- must be able to lift, stoop, squat, push, stand and/or bend throughout the shift
- must be able to lift, carry and/or hold up to 75 lbs
- must pass pre-employment and random drug test
- must pass pre-employment background check
- must be a citizen of the US or possess the necessary authorization from the immigration and naturalization service
Job Qualifications
- high school diploma or equivalent
- previous airport and/or customer service experience preferred
- previous baggage handling experience preferred
- must be 18 years of age or older
- must have reliable telephone and transportation
- possess the tact to deal with all levels of situations, client representatives, employees, and the public
- ability to communicate in English clearly and concisely verbally and in written form
- ability to read, understand and carry out instructions in English
Job Duties
- meet and greet outbound passengers at terminal entrance
- determine service need and check luggage
- direct passengers directly to gate when possible
- input checked baggage into baggage system
- provide special service such as courtesy chair, bags, carts, assistance with carry-on baggage as requested
- provide general information to passengers, give directions and flight information
- transport checked baggage from one location to the appropriate location
- transport oversized pieces of luggage or other checked articles directly to bag room via elevator
- meet and greet arriving passengers in claim area and offer assistance in obtaining baggage and ground transportation
- keep supervisor informed of needs and problems in assigned areas
- maintain cleanliness of immediate work area
- project a positive image and respond to inquiries from airlines, staff, and public
- attend meetings and in-services as required
- adhere to company policies and participate in achievement of company objectives
- perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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