Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
uniform provided
Job Description
The hiring company operates within the aviation services industry, providing essential ground support and customer assistance functions at airport terminals. Specializing in ensuring smooth and efficient passenger experiences, the company focuses on facilitating various airport services such as luggage handling, passenger guidance, and special customer service needs. As a service-oriented establishment, it prides itself on professionalism, safety, and customer satisfaction, adhering to government, client, airport, and company regulations to deliver reliable and courteous services.
This particular role is pivotal in the day-to-day operations of the terminal, acting as the first point of contact for outbound passengers. The employee is re... Show More
This particular role is pivotal in the day-to-day operations of the terminal, acting as the first point of contact for outbound passengers. The employee is re... Show More
Job Requirements
- Must be 18 years of age or older
- high school diploma or equivalent
- must have reliable telephone and transportation
- must be able to work outside in all weather conditions when requested
- must be able to lift, carry, push, stand, stoop, squat, and bend throughout shift
- must be able to lift, carry, and hold up to 75 pounds
- must pass pre-employment and random drug tests
- must pass pre-employment background check
- must be U.S. citizen or authorized to work in the U.S.
- ability to read and follow instructions in English
- ability to communicate effectively in English verbally and in writing
Job Qualifications
- High School diploma or equivalent
- previous airport and/or customer service experience preferred
- previous baggage handling experience preferred
- must be 18 years of age or older
- reliable telephone and transportation
- ability to communicate clearly and concisely in English, both verbally and in written form
- ability to read, understand, and carry out instructions in English
- tact and interpersonal skills to deal professionally with situations and diverse clients
- knowledge of Government, Client, Airport, and Company regulations
Job Duties
- Meet and greet outbound passengers at terminal entrance
- determine service need and check luggage
- direct passengers to gate when possible
- input checked baggage into baggage system
- provide special services such as courtesy chair, bags, carts, and assistance with carry-on baggage
- provide general information, directions, and flight information to passengers
- meet inbound flights to offer special services to arriving passengers
- assist passengers in claim area with baggage and ground transportation
- transport checked baggage to appropriate locations including baggage conveyor system
- transport oversized luggage directly to bag room
- handle property carefully including mobility aids and luggage
- stay informed and comply with Government, Client, Airport, and Company regulations
- keep supervisor informed of area needs and problems
- maintain cleanliness and report maintenance needs
- respond to inquiries courteously
- attend meetings and in-service training
- wear proper uniform or business attire with visible identification
- adhere to company policies and contribute to company objectives
- use company and client equipment, supplies, and resources responsibly
- perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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