
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.50 - $24.46
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
uniform provided
Job Description
The hiring company is a reputable service provider operating within the airport services sector, specializing in passenger assistance and baggage handling at various airport terminals. This company is committed to delivering outstanding customer service and support to both inbound and outbound travelers, ensuring a seamless and positive travel experience. Renowned for their efficiency and professionalism, the company employs dedicated personnel who facilitate smooth operations at airport terminals, including greeting passengers, managing luggage, and providing pertinent flight information. They operate in compliance with all governmental, client, airport, and company regulations, maintaining safe and friendly environments for passengers and staff alike.
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Job Requirements
- Must be 18 years of age or older
- must have reliable telephone and transportation
- must pass pre-employment and random drug tests
- must pass pre-employment background check
- must be a citizen of the US or possess necessary authorization from immigration service
- able to work outdoors in all weather conditions if requested
- must be physically capable of lifting up to 75 lbs and performing physical tasks
- must be able to communicate in English
- able to read and understand instructions
- must wear proper uniform or business attire with visible identification
Job Qualifications
- High school diploma or equivalent
- previous airport and/or customer service experience preferred
- previous baggage handling experience preferred
- ability to work outside in all weather conditions
- tactful in dealing with various individuals
- ability to read, understand and carry out instructions in English
- clear and concise verbal and written communication skills
- physical ability to lift, stoop, squat, push, stand and bend throughout the shift
- ability to lift, carry and hold up to 75 lbs
- familiar with relevant regulations
- able to maintain professional appearance
- ability to attend meetings and training
- adherence to company policies and procedures
Job Duties
- Meet and greet outbound passengers at terminal entrance
- determine service need and check luggage
- direct passengers to gate when possible
- input checked baggage into baggage system
- provide special service such as courtesy chairs, bags, carts, assistance with carry-on baggage
- provide general information to passengers, give directions and flight information
- meet inbound flights and assist passengers
- meet and greet arriving passengers in claim area
- offer assistance obtaining baggage and ground transportation
- transport checked baggage to appropriate locations including conveyor system and bag room
- handle oversized luggage properly
- maintain cleanliness of work area and report maintenance needs
- follow all regulations and company policies
- attend meetings and in-services
- project a positive image and respond courteously to inquiries
- utilize company equipment and supplies conscientiously
- perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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