Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Uniform allowance
Employee assistance program
Training and Development
Job Description
This job opportunity is with a company that provides specialized services at airport terminals, focusing on assisting outbound passengers with their travel needs. The establishment operates within the aviation and customer service industry, offering a vital role where front-line employees meet and greet passengers as they enter the terminal. This company prioritizes excellent customer care and operational efficiency, ensuring every passenger has a smooth and pleasant experience from arrival to departure. The work environment involves interaction with diverse travelers and collaboration with airport and airline staff. The position is likely permanent and involves both indoor and outdoor duties, providing dynamic... Show More
Job Requirements
- High school diploma or equivalent
- previous airport or customer service experience preferred
- previous baggage handling experience preferred
- must be 18 years of age or older
- reliable telephone and transportation
- able to work outside in all weather conditions
- tactful and professional communication
- able to read and follow instructions in English
- physical capability for lifting and mobility
- pass required drug tests
- pass background check
- lawful work authorization in the US
Job Qualifications
- High School diploma or equivalent
- previous airport or customer service experience preferred
- previous baggage handling experience preferred
- must be 18 years of age or older
- must have reliable telephone and transportation
- ability to work outside in all weather conditions
- tactful in dealing with various people
- ability to read, understand, and carry out instructions in English
- clear verbal and written communication skills
- physical ability to lift, stoop, squat, push, stand, and bend
- able to lift, carry, and hold up to 75 lbs
- pass pre-employment and random drug tests
- pass pre-employment background check
- US citizenship or proper immigration authorization
Job Duties
- Meet and greet outbound passengers at terminal entrance
- determine service need and check luggage
- direct passengers to gate when possible
- input checked baggage into baggage system
- provide special service such as courtesy chair, bags, carts assistance
- provide general information, directions and flight information to passengers
- transport checked baggage to appropriate locations
- handle oversized luggage transporting to bag room
- maintain neat and careful handling of property
- be familiar with all government, client, airport, and company regulations
- keep supervisor informed of needs and problems
- maintain cleanliness of work area
- report maintenance needs
- project a positive image and respond to inquiries courteously
- attend meetings and in-services
- adhere to company uniform and identification policies
- follow company procedures and objectives
- utilize equipment, supplies and resources cost-effectively
- perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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