Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $24.46
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
Paid Time Off
Uniform allowance
Training and development opportunities
Employee Assistance Programs
flexible scheduling
Career advancement potential
Job Description
The hiring establishment is a company specializing in airport ground services, providing vital support to passengers and airlines alike. Known for its commitment to excellence in customer service and operational efficiency, this company operates across multiple major airports in the United States, including locations in Irving, Texas; Boston, Massachusetts; Charleston, South Carolina; Windsor Locks, Connecticut; and Indianapolis, Indiana. The company's mission centers on enhancing the travel experience by offering attentive, reliable, and professional assistance at every stage of a passenger's journey through the airport. This emphasis on quality service is underpinned by a robust understanding of airport operations, safety protocols,... Show More
Job Requirements
- Must be 18 years of age or older
- must have reliable telephone and transportation
- must pass pre-employment and random drug test
- must pass pre-employment background check
- must be a US citizen or possess necessary INS authorization
- ability to work outside in all weather conditions
- must be able to lift and carry up to 75 lbs
- must be able to communicate effectively in English
- ability to follow verbal and written instructions
- ability to maintain professional demeanor
- ability to report maintenance needs and communicate with supervisors
Job Qualifications
- High school diploma or equivalent
- previous airport and/or customer service experience preferred
- previous baggage handling experience preferred
- ability to communicate clearly and concisely in English verbally and in written form
- ability to read, understand and carry out instructions in English
- tact to deal with various situations and clientele
- familiarity with government, client, airport, and company regulations
- ability to work outdoors in all weather conditions
- ability to lift, stoop, squat, push, stand and/or bend throughout the shift
- ability to lift, carry and/or hold up to 75 lbs
- willingness to attend meetings and training
- professionalism in appearance and conduct
Job Duties
- Meet and greet outbound passengers at terminal entrance
- determine service need and check luggage
- direct passengers to gate and input checked baggage into baggage system
- provide special services like courtesy chair, bags, carts, and carry-on assistance
- provide general information on flights and directions
- meet inbound flights and greet arriving passengers in claim areas
- transport checked and oversized baggage to appropriate locations
- handle passenger property with care
- stay informed of regulations and company policies
- maintain cleanliness of work area and report maintenance needs
- project a positive image and respond courteously to inquiries
- attend meetings and in-services as required
- wear proper uniform or business attire with visible identification
- use company equipment and supplies responsibly
- perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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