Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $1.00
Work Schedule
Weekend Shifts
Benefits
wellness programs
Employee Discounts
Free Meals
Free parking
healthcare
financial support
Paid Time Off
Job Description
MGM Resorts International is a world-renowned hospitality and entertainment company based in Las Vegas, Nevada. Known for its iconic properties and exceptional service, MGM Resorts offers a dynamic workplace where excitement, diversity, and innovation come together. The company operates some of the most famous resorts and casinos in the world, attracting millions of guests yearly who seek luxury, entertainment, and unforgettable experiences. As a leader in the hospitality industry, MGM Resorts is committed to creating memorable moments for guests while fostering a workplace culture that values teamwork, inclusivity, and professional growth.
At MGM Resorts, the role of a Sky Suites R... Show More
At MGM Resorts, the role of a Sky Suites R... Show More
Job Requirements
- High school diploma or GED required
- 1+ years of prior relevant experience with VIP Services, Front Desk, or Concierge preferred
- Work varied shifts, to include weekends and holidays required
- Food Handlers and Alcohol Awareness card required to start
Job Qualifications
- High school diploma or GED
- Minimum 1 year of relevant experience in VIP Services, Front Desk, or Concierge preferred
- Strong communication and interpersonal skills
- Ability to work varied shifts including weekends and holidays
- Food Handlers and Alcohol Awareness card required
Job Duties
- Assist VIP casino, hotel, and convention guests with check-in, check-out, concierge requests, and personalized service needs
- Provide expert recommendations on dining, entertainment, nightlife, and local attractions
- Promote and enroll guests in MGM Rewards to enhance loyalty and engagement
- Handle guest inquiries and resolve issues promptly, ensuring satisfaction and memorable experiences
- Maintain cashiering responsibilities including cash handling, billing inquiries, credit card authorizations, and casino comp processing
- Monitor suite occupancy, manage out-of-service rooms, and coordinate upgrades in alignment with availability and policy
- Provide business center support including faxing, copying, emailing, and facilitating shipping requests
- Communicate clearly and professionally through phone, email, and in-person interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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