Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $118,000.00 - $127,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Job Description
Wing is a pioneering company that specializes in drone delivery, offering a cutting-edge, safe, fast, and sustainable solution to the challenges faced in last mile logistics. As consumer demands for on-demand services continue to soar, conventional delivery methods have proven to be inefficient, expensive, and contributors to road accidents and pollution. Wing addresses these issues head-on with its fleet of highly automated delivery drones, capable of transporting small packages directly from businesses to consumer homes within minutes. The company designs, builds, and operates its own aircraft, providing drone delivery services across two continents, making it a leader in this innovative... Show More
Job Requirements
- 5+ years of scaling customer facing operations for both medium and large size operations
- 2+ years of direct leadership experience managing direct employees and vendor services/contract labor
- Experience in data analysis and A/B testing
- Must have excellent written and verbal communication skills
- Flexibility to travel or commute to other regional sites as needed
- Strong cross functional collaboration skills
Job Qualifications
- 5+ years of scaling customer facing operations for both medium and large size operations
- 2+ years of direct leadership experience managing direct employees and vendor services/contract labor
- Demonstrated success leading large teams with execution and implementation
- Experience in data analysis and A/B testing
- Must have excellent written and verbal communication skills
- Flexibility to travel or commute to other regional sites as needed
- Strong cross functional collaboration skills
Job Duties
- Manage the day-to-day operations and have direct oversight across partner sites in Atlanta
- Work closely with vendors to support our day-to-day operations
- Engage with internal and external stakeholders in order to grow service delivery volumes and enhance Wing operations
- Develop, document, and maintain standard operating procedures for each partner site
- Establish, track, and implement operations KPIs across partner sites in Atlanta
- Problem solve issues on the ground and share information from the field to help solve problems and improve Wing products and services
- Be data driven and seek insights to drive operational efficiency through analysis in order to optimize operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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