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Site Security Patrol - Part Time at Milwaukee Bucks, Inc

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Milwaukee Bucks, Inc logo

Milwaukee Bucks, Inc

Site Security Patrol - Part Time

Waukesha, WI, USA|Onsite

Job Overview

briefcase

Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Range $19.10 - $19.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Mental Health Resources
On-the-job training
Milwaukee Bucks and NBA League discounts
Employer Paid Parking

Job Description

The Milwaukee Bucks, a professional basketball team based in Milwaukee, Wisconsin, are part of the NBA and are renowned for their commitment to excellence both on and off the court. Known for fostering an inclusive, diverse, and inspiring workplace, the Bucks strive to create an environment where every team member feels valued and empowered. The organization embraces diversity, equity, and inclusion as foundational principles and extends these values throughout its operations, making it an excellent place to pursue a career for those who want to contribute to a dynamic and community-focused organization.

The role of a Part Time Site Sec... Show More

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of experience working security in a parking lot or garage
  • excellent customer service skills
  • active listening skills
  • teamwork skills
  • ability to operate a two-way radio
  • ability to advise and control traffic
  • ability to understand and follow written and verbal instructions
  • ability to speak and comprehend English
  • ability to handle emergencies calmly
  • ability to stand for extended periods
  • willingness to work in all weather conditions
  • neat and professional appearance
  • availability for flexible shifts including nights, weekends, and holidays
  • problem-solving skills to handle unforeseen issues independently

Job Qualifications

  • High school diploma or equivalent
  • prior experience in a customer care environment is a plus
  • 6-12 months of experience working security in a parking lot or garage
  • excellent customer service, active listening, team building, teamwork, and observational skills
  • previous experience operating a two-way radio, flashlights, and advising/controlling traffic
  • ability to understand and follow verbal and written instructions, policies, and procedures
  • ability to speak, read, and comprehend the English language
  • demonstrate a sense of urgency and timeliness
  • ability to handle emergency situations calmly
  • ability to stand for long periods of time
  • willing and able to work efficiently in all forms of weather (wind, heat, cold, rain, snow)
  • must maintain a neat, clean, and well-groomed appearance always
  • be able to work a flexible schedule on 2nd and 3rd shift including nights, weekends, and holidays
  • can resolve any unforeseen job-related issues without assistance

Job Duties

  • Patrol parking areas on foot to prevent vehicle damage or property theft
  • routinely patrol and survey the parking structure, the plaza areas and special parking zones that surround the Arena before, during and after special events
  • assess for problems and safety conditions
  • provide visible deterrent to criminal or other unwanted activity
  • Use hand signals and/or flashlights to advise incoming customers to authorized parking areas
  • facilitate the flow of traffic into and out of parking areas
  • control traffic at entrances and exits as needed
  • Lift, position and remove barricades to open or close parking areas and prevent parking in unauthorized areas
  • assist in set up and relocation of portable fencing, traffic cones and portable signs in different locations around Arena property to create efficient entry and exit points
  • Monitor and spot check vehicles parked in facility garage and parking zones to ensure that all parking regulations and safety concerns are met and maintained
  • Use two-way radio to communicate effectively with Arena Operation Operator, Valet staff, and other Guest Services staff to ensure that guests’ needs are met
  • Maintain a positive customer service attitude
  • greet and be interactive with guests and employees
  • provide information and customer service assistance
  • Assist guests in locating their vehicles
  • provide guests and employees the option to use an escort to and from a parking area
  • Maintain a high level of situational awareness and be attentive to surroundings to provide the best security possible
  • Use radio communication to report any emergencies or service required
  • Inspect garage regularly for safety, cleanliness, and maintenance
  • clean up trash and other debris around open lot and parking garage as needed
  • report any concerns to Lead AOO
  • Coordinate with Supervisor on any situation involving exception to policies or procedures
  • Assist with surveillance and/or investigations as required and assigned
  • Attend pre-event and other staff meetings and training sessions
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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