Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.49
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
This prominent nationwide transportation and parking management company is recognized for delivering reliable and efficient parking and transportation solutions across multiple locations. As a leader in the industry, the company prides itself on its commitment to customer service excellence, operational safety, and quality management. With a broad scope that includes overseeing properties ranging from parking facilities to transportation services, this company offers dynamic career opportunities for professionals dedicated to upholding high standards in managing large-scale, multifunctional operations.
The role of the Site Operations Manager is critical in ensuring the smooth running of a designated facility within this nationwide network. ... Show More
The role of the Site Operations Manager is critical in ensuring the smooth running of a designated facility within this nationwide network. ... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in parking or transportation operations
- supervisory experience preferred
- strong communication skills
- ability to work various shifts
- valid driver’s license
- basic computer proficiency
- ability to manage and motivate staff
- understanding of safety and legal requirements
- capability to handle financial documentation
- physical ability to perform site inspections and equipment maintenance
Job Qualifications
- High school diploma or equivalent
- prior supervisory or management experience in parking or transportation operations
- strong leadership and communication skills
- proficiency in financial record-keeping and budgeting
- knowledge of safety and legal compliance related to parking and transportation
- experience with fleet management software and hardware
- ability to train, counsel, and evaluate staff
- excellent customer service orientation
- capacity to manage multiple responsibilities and shifting schedules
- valid driver’s license with good driving record
- ability to interact effectively with diverse populations including individuals with disabilities
Job Duties
- Maintains staff by recruiting, selecting, orienting, and training employees
- maintaining a safe, secure, and legal work environment
- developing personal growth opportunities
- accomplishes staff results by communicating job expectations
- planning, monitoring, and appraising job results
- coaching, counseling, and disciplining employees
- developing, coordinating, and enforcing safety, systems, policies, procedures, time and attendance, schedule building, adhering to site hourly budget, and productivity standards
- establishes strategic goals by gathering pertinent business, financial, service, and operations information
- identifying and evaluating trends and options
- choosing a course of action
- defining objectives
- evaluating outcomes
- accomplishes financial objectives by forecasting requirements
- preparing an annual budget
- scheduling expenditures
- analyzing variances
- initiating corrective actions (Non-VA locations)
- maintains quality service by enforcing Parking Veterans' quality and customer service standards
- analyzing and resolving quality and customer service problems
- identifying trends
- recommending system improvements
- maintains professional and technical knowledge by attending educational workshops
- training
- reviewing professional publications
- establishing personal networks
- benchmarking state-of-the-art practices
- and participating in professional societies
- contributes to team effort by accomplishing related results as needed
- maintains equipment standards by monitoring operational working order, securing equipment storage, maintaining stock of daily supplies, and replacing used or non-operational equipment
- communicate with the assistant manager and parking lead daily to ensure operations and quality of service standards are maintained
- maintains communication with the contract manager to ensure performance expectations are being met
- submission of report logs, claims procedures, and various daily activities
- manage, implement, and supervise all daily parking operations
- organize, maintain, and reconcile financial records using both manual and automated methods
- oversee the claims process to limit and reduce liability and maintain overall property safety
- train, supervise, counsel, schedule, and evaluate parking attendant staff
- assist in setting up special event parking programs
- provide technical assistance and work direction to support personnel
- ensure equipment upkeep and property maintenance
- operate office equipment such as computer terminals, calculators, and copiers
- prepare and maintain daily/weekly volume and manager reports
- undertake special projects as assigned or required
- perform various activities, functions, and related tasks as necessary to support operations
- administer and maintain the transportation or parking program
- maintaining ridership logs
- managing a maintenance program
- utilizing fleet management software and hardware systems
- provide safe and courteous transportation under various driving conditions
- follow designated routes and schedules
- adhere to traffic regulations
- complete trip documentation
- assist passengers during loading and unloading
- operate wheelchair lift
- secure wheelchairs with restraints
- perform opening & closing vehicle inspections
- report defects or discrepancies
- fueling fleet
- check and fill fluids as necessary
- provide information to passengers regarding schedules and trips
- communicate and interact with diverse individuals potentially including physical and/or mental disabilities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: