Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Supplemental benefits
401k plan
Paid Time Off
Job Description
PATLive is a pioneering provider of virtual receptionist and live answering services committed to delivering exceptional customer interactions. As a company specializing in contact center solutions, PATLive has built a reputation for offering personalized and professional communication services to businesses across various industries. The company’s remote work environment allows for flexibility and comfort, supporting a diverse team dedicated to excellent customer service. PATLive's Signature Service is their most premium offering, designed to provide a superior experience to clients and their customers through attentive and skilled communication. The work environment is fast-paced and dynamic, where employees thrive by engaging warmly with... Show More
Job Requirements
- Experience in administrative assistant, receptionist, front desk, or clerical roles
- strong written and verbal communication skills
- tech-savvy and able to troubleshoot minor issues
- self-motivated and dependable
- detail-oriented
- USB headset with microphone
- keyboard and mouse
- hardwired internet (20 Mbps down / 5 Mbps up)
- quiet, distraction-free workspace
Job Qualifications
- Experience in administrative assistant, receptionist, front desk, or clerical roles
- strong written and verbal communication skills
- tech-savvy and able to troubleshoot minor issues
- self-motivated and dependable
- detail-oriented
- prior call center experience is a plus
Job Duties
- Answer incoming calls with warmth and professionalism
- represent a variety of businesses across industries
- navigate cloud-based tools and multiple screens with ease
- type detailed, error-free messages
- be a reliable, upbeat team player who thrives independently
- manage call flow according to shift schedules
- maintain confidentiality and privacy of client information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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