Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Employee Discounts
Flexible Schedule
uniform provided
Equal opportunity employer
supportive work environment
Job Description
The hiring establishment is a 24-hour, 7 days a week airport shuttle service operating in Austin, specializing in transportation for guests arriving at and departing from the Austin Airport. The company is committed to providing prompt, friendly, and courteous service to ensure a smooth and comfortable journey for its customers. Operating as a vital part of the hospitality industry, the shuttle service seamlessly coordinates with front desk staff to track and respond to guest arrivals and departures, as well as manage immediate transportation requests as they arise. The shuttle drivers act as ambassadors for the company, representing its values through... Show More
Job Requirements
- Must be 21 years of age or older
- valid driver license
- clean driving record
- ability to communicate in English
- self-starting personality with an even disposition
- maintain a professional appearance and manner at all times
- ability to communicate well with guests
- willingness to assist co-workers and be a team player
- ability to deal effectively with internal and external customers requiring patience, tact and diplomacy
- ability to ascertain information from luggage tags and claim checks and to identify specific airline customer pickup and drop off points and street signs
- ability to grasp, lift and or carry or otherwise move packages, boxes and luggage
- ability to stand, walk and or sit and continuously perform essential job functions
- sufficient manual dexterity in one hand to be able to load and unload luggage
- ability to perform tasks requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property
Job Qualifications
- Excellent communication skills in English
- ability to work independently
- strong customer service orientation
- good physical stamina and ability to perform tasks involving lifting and walking
- professional appearance and demeanor
- ability to handle difficult situations with patience, tact and diplomacy
- valid driver license and clean driving record
- must be 21 years of age or older
Job Duties
- Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site
- work independently and with limited supervision
- park guest vehicles and or retrieve valet-parked guest vehicles in a timely and courteous manner
- use claim tickets to ensure appropriate delivery of vehicle
- move from door post to and from other areas throughout the hotel in response to customer needs
- greet guests immediately with a friendly and sincere welcome
- open car doors for arriving and departing hotel customers
- respond immediately to customer inquiries regarding hotel features, services and assistance
- provide clear and understandable directions to hotel facilities and nearby attractions
- maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading
- listen, understand and respond immediately to guest and associate inquiries and requests for assistance
- lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles
- clearly communicate the features and services of the hotel facilities
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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