Job Overview
Employment Type
Temporary
Hourly
Internship
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
competitive pay
Tips
Equal employment opportunity
Background screening
Substance abuse screening
Job Description
Auro Hotels is a reputable hospitality establishment committed to delivering exceptional guest experiences through professional and courteous service. As a company that values excellence and guest satisfaction, Auro Hotels operates in the competitive hotel industry, offering a wide range of services to ensure guests enjoy a comfortable and memorable stay. The company prides itself on maintaining high standards across all departments, fostering a welcoming environment, and promoting local attractions and amenities to enhance every guest's visit. Auro Hotels is an equal opportunity employer, dedicated to fairness and inclusivity in their hiring practices, and complies fully with federal employment laws and... Show More
Job Requirements
- high school diploma or general education degree or equivalent combination of education and experience
- valid state driver license required
- commercial driver license preferred
- ability to communicate effectively verbally and in writing in English
- ability to read and understand luggage tags claim checks and street signs
- ability to operate manual and automatic transmission vehicles
- ability to maintain composure in stressful situations
- willingness to adhere to security and safety procedures
- ability to lift luggage packages and boxes
- availability to work flexible hours including busy hotel periods
- pass background and substance abuse screening
Job Qualifications
- high school diploma or general education degree or equivalent combination of education and experience
- valid state driver license required
- commercial driver license preferred
- effective verbal and written communication skills in English
- ability to deal with customers requiring patience tact and diplomacy
- ability to read and understand luggage tags claim checks customer pickup and drop off points and street signs
- ability to maintain productive interpersonal relationships
- ability to complete pre-driving checklists and operate manual and automatic transmissions safely
Job Duties
- warmly welcome guests creating a positive first impression of hotel
- hold doors open while guests go through
- promote hotel facilities and provide accurate information on hotel facilities local attractions events transportation arrangement and directions around the community
- maintain effective communication within bell staff and with all hotel departments
- perform bell staff duties including loading and unloading guest luggage escorting guests to and from rooms transporting luggage navigating bell carts through public areas demonstrating guest room features and promoting hotel facilities
- complete baggage claim tickets accurately and organize luggage in designated areas
- transport guests to and from designated locations using hotel vehicles operating vehicles safely and maintaining them properly
- ensure timely delivery of guest luggage packages gifts messages and other items
- follow security procedures regarding guest room keys and information
- handle guest problems and complaints promptly and professionally
- keep front entrance bell stand and bell closet areas clean and organized
- abide by traffic regulations and remain calm and alert during emergencies or heavy activity
- communicate effectively in English including reading luggage tags and claim checks
- assist Bell Captain when necessary
- pick up and deliver laundry as directed
- maintain cleanliness and service of hotel vehicles including fueling and servicing
- develop productive interpersonal relationships demonstrating patience tact and diplomacy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: