Shula's Steakhouse Server - Hilton University of Florida Conference Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.25 - $15.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match
Job Description
Pyramid Global Hospitality is a renowned leader in the hospitality industry, dedicated to creating an inclusive, supportive, and growth-oriented work environment. With a commitment to a People First culture, Pyramid Global Hospitality values its employees by fostering diversity, development, and wellbeing throughout its organization. Their extensive portfolio includes over 230 properties worldwide, offering a collaborative atmosphere for both newcomers and seasoned professionals in the hospitality sector. The company provides numerous benefits such as comprehensive health insurance, retirement plans, paid time off, and unique perks like on-site wellness programs, local discounts, and employee rates on hotel stays. Additionally, Pyramid Global Hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Prior serving experience in a full-service or upscale dining environment required
- Strong knowledge of food, beverages, wine, and cocktails
- Excellent interpersonal and communication skills
- Ability to multitask and work effectively in a fast-paced environment
- Physical ability to stand for extended periods and carry heavy trays
- Availability to work evenings, weekends, and holidays
- Positive attitude and professional appearance
Job Qualifications
- Prior serving experience in a full-service or upscale dining environment
- Strong food and beverage knowledge including wine and cocktail familiarity
- Excellent communication and multitasking skills
- Ability to remain calm and organized in a fast-paced, high-volume setting
- Professional appearance and positive attitude
- Ability to stand for long periods and carry trays up to 25-30 lbs
- Availability for PM shifts, weekends, and holidays
Job Duties
- Provide professional, attentive, and knowledgeable table service throughout the guest dining experience
- Present menus, answer questions, make recommendations, and upsell food and beverage items
- Accurately enter orders, communicate clearly with the kitchen, and ensure timely delivery of food and beverages
- Maintain thorough knowledge of the menu, daily features, wine list, and cocktail offerings
- Perform opening and closing side work, restocking, and station setup
- Ensure dining and service areas remain clean, polished, and well-organized
- Process payments accurately and follow all cash-handling and POS procedures
- Resolve guest concerns promptly and professionally
- Support teammates and maintain strong communication with servers, food runners, bartenders, and kitchen staff
- Uphold all Shula's and Hilton service, safety, and sanitation standards
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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