Shula's Steakhouse Server - Hilton University of Florida Conference Center
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.25 - $15.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401k plan with company match
Job Description
Pyramid Global Hospitality is a respected leader in the hospitality industry, known for its unwavering commitment to a People First culture. The company prioritizes creating a supportive and inclusive work environment that champions diversity, growth, development, and employee wellbeing. With a portfolio that spans over 230 properties worldwide, Pyramid Global Hospitality prides itself on fostering meaningful relationships not only with its guests but also within its team, emphasizing the professional and personal growth of every employee. Their dedication is evident in the comprehensive benefits they offer, including extensive health insurance, retirement plans, paid time off, and unique perks such as... Show More
Job Requirements
- High school diploma or equivalent
- Prior serving experience in a full-service or upscale dining environment
- Knowledge of food and beverage including wine and cocktails
- Strong communication skills
- Ability to multitask in a fast-paced, high-volume environment
- Professional appearance
- Ability to stand for long periods and carry trays up to 25-30 lbs
- Availability for PM shifts, weekends, and holidays
Job Qualifications
- Prior serving experience in a full-service or upscale dining environment
- Strong food and beverage knowledge including wine and cocktail familiarity
- Excellent communication and multitasking skills
- Ability to remain calm and organized in a fast-paced, high-volume setting
- Professional appearance and positive attitude
- Ability to stand for long periods and carry trays up to 25-30 lbs
- Availability for PM shifts, weekends, and holidays
Job Duties
- Provide professional, attentive, and knowledgeable table service throughout the guest dining experience
- Present menus, answer questions, make recommendations, and upsell food and beverage items
- Accurately enter orders, communicate clearly with the kitchen, and ensure timely delivery of food and beverages
- Maintain thorough knowledge of the menu, daily features, wine list, and cocktail offerings
- Perform opening and closing side work, restocking, and station setup
- Ensure dining and service areas remain clean, polished, and well-organized
- Process payments accurately and follow all cash-handling and POS procedures
- Resolve guest concerns promptly and professionally
- Support teammates and maintain strong communication with servers, food runners, bartenders, and kitchen staff
- Uphold all Shula's and Hilton service, safety, and sanitation standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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