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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $33.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
inclusive work environment
Job Description
Ann Sacks is a premier company with over four decades of experience, widely recognized for its unparalleled craftsmanship and innovation in the tile and stone industry. Founded in Portland, Oregon, Ann Sacks has grown from a niche tile company into a comprehensive provider offering slabs, stone furniture, fireplaces, baths, and home accessories. With a strong presence across North America including manufacturing facilities, showrooms, and support offices, the company maintains a unique small business feel combined with a large operational footprint. Each team member at Ann Sacks is dedicated to delivering timeless design, beauty, and luxury through every product and project,... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- minimum 5 years of showroom or retail management experience
- demonstrated success in driving sales and profit growth
- experience managing and developing sales teams
- strong organizational and multitasking abilities
- proficiency with sales reporting and CRM tools
- excellent problem-solving skills
- ability to work onsite Monday to Friday in Miami, FL
- valid driver’s license and reliable transportation
Job Qualifications
- Proven leadership experience in showroom or retail management
- strong knowledge of sales and operational management
- excellent communication and interpersonal skills
- experience in client acquisition and retention within architectural or design industries
- ability to mentor and develop sales professionals
- capability to manage profit and loss responsibility
- proficiency in developing and implementing sales strategies
- skilled in building and maintaining business relationships
- experienced in staff training and development
- ability to analyze sales data and operational reports
- commitment to delivering superior customer service
- familiarity with tile and stone industry is a plus
- ability to work collaboratively across multiple organizational teams
Job Duties
- Set and manage expectations for the customer experience
- maintain showroom to high standards consistent with the Ann Sacks brand
- train associates on showroom and outreach sales processes
- effectively resolve customer issues ensuring timely problem resolution
- develop personal client relationships delivering superior service and sales results
- create connections with architectural and design communities through trade participation and events
- attract develop and retain high-performance sales talent
- build and maintain a talent pipeline for recruitment
- own new hire onboarding and training processes
- provide interactive training including role plays
- partner with regional manager to develop team skill development plans
- ensure operational and sales goals are met through management of individual and team results
- manage showroom profit and loss
- review sales forecasts and develop sales strategies
- mentor sales staff on closing strategies balancing sales with profit goals
- drive territory development strategies including outreach and relationship building
- proactively coach associates to improve performance
- collaborate with regional manager and HR on disciplinary and performance plans
- ensure appropriate staffing and training in all roles
- manage staff schedules and attendance
- drive showroom reporting processes and take action based on data analysis
- maintain office support including supplies and equipment
- build effective relationships across Ann Sacks and Kohler organizations
- collaborate with customer care for post-sale client experience
- utilize partner company resources for team knowledge and sales
- work with marketing and merchandising to provide feedback on trends and showroom needs
- coordinate with operations and supply chain for product availability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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