Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Weekend Shifts
Benefits
competitive salary
Career growth opportunities
inclusive work environment
Professional Development
team collaboration
Employee Discounts
Paid Time Off
Job Description
Soho Studio/TileBar, founded in 2006, is a progressive tile company that has revolutionized the tile industry with its forward-thinking business approach. Positioned as a leader in combining technology and the web, TileBar emphasizes efficiency and innovation to streamline operations and pass on significant cost savings directly to customers. This modern tile company has grown rapidly by creating an online and showroom-based experience that blends expert product knowledge with exceptional customer service. TileBar is not only passionate about tile but also committed to creating a positive impact through diversity, equity, and inclusion in the workplace. The company thrives on a culture... Show More
Job Requirements
- Flexibility to work retail hours, including evenings, weekends, and special events
- Ability to lift up to 25 lbs for samples and showroom maintenance
- Occasional travel for market events, training, or showroom openings
Job Qualifications
- 2-3 years of relevant sales support or customer service experience
- Experience in tile, stone, textiles, furniture, building materials, or related industries preferred
- Familiarity with commercial contractors, logistics, and supply chain operations is a plus
- Proficiency in CRM systems
- Strong time management and multitasking skills
- Excellent interpersonal, de-escalation, and problem-solving abilities
- Collaborative and team-oriented with a service-first mindset
Job Duties
- Create a warm, welcoming, and professional first impression whether in person, over the phone, or via email
- Offer refreshments, seating, and amenities to enhance the showroom experience
- Respond promptly to client inquiries with a solution-oriented approach
- Assist Design Consultants with sample requests, quoting, order placement, tracking, and returns
- Maintain accurate records of client interactions within the CRM system
- Develop a solid understanding of TileBar's products and services to provide expert support and accurate information
- Partner with showroom staff and internal teams to uphold brand standards and exceed client expectations
- Support efficient order processing, timely deliveries, and overall showroom operations
- Serve as a positive, professional ambassador for TileBar's values, culture, and commitment to exceptional service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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