Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Flexible Schedule
Job Description
Netflix is one of the world's leading entertainment services with a vast membership base of over 300 million paid subscribers spanning more than 190 countries. Known for its wide variety of TV series, films, and games across numerous genres and languages, Netflix allows members the convenience of playing, pausing, and resuming their favorite content whenever and wherever they choose, along with flexible subscription plans. Expanding its footprint beyond on-screen entertainment, Netflix is innovating in immersive, in-person experiences for fans worldwide. Netflix House marks a significant step in this endeavor, serving as a permanent entertainment venue offering fans an opportunity to... Show More
Job Requirements
- Applicants must be at least 18 years of age to be considered for employment
- Demonstrated 5+ years in show quality, stage management, creative operations, or attraction supervision in a theater, attraction, location-based entertainment (LBE), or similar environment
- Deep understanding of stagecraft, attraction development, and ongoing show operations
- Skilled in running rehearsals, adjusting blocking, and reinforcing performance standards
- Strong knowledge of training and development strategies
- Experience managing indirect teams in an environment that embraces continual learning and change
- Excellent communication skills, both verbal and digital
- Excellent leadership skills
- Strong desire to think outside the box and innovate
- Availability to work days, nights, weekends, and holidays at a 365-day attraction
Job Qualifications
- Demonstrated 5+ years in show quality, stage management, creative operations, or attraction supervision in a theater, attraction, location-based entertainment (LBE), or similar environment
- Deep understanding of stagecraft, attraction development, and ongoing show operations
- Skilled in running rehearsals, adjusting blocking, and reinforcing performance standards
- Strong knowledge of training and development strategies
- Experience managing indirect teams in an environment that embraces continual learning and change
- Excellent communication skills, both verbal and digital
- Excellent leadership skills
- Strong desire to think outside the box and innovate
- Availability to work days, nights, weekends, and holidays at a 365-day attraction
Job Duties
- Oversee the creative execution of the experience rooms, ensuring physical sets, signage, props, costuming, audio, and crew member performance reflect the original creative vision
- Collaborate with the on-site Netflix House team, the corporate Netflix Experiences, and creative groups to maintain and evolve show quality standards
- Provide direction to internal and external maintenance teams to ensure upkeep of attractions maintains the overall creative vision
- Partner with operations management to coordinate and communicate show holds, cancellations, and contingency plans
- Partner with the operations team to staff the attractions roles, including onboarding, ongoing performance development of staff, and coaching crew members to deliver authentic and consistently excellent storytelling
- Lead rehearsals, training, and workshops as needed to maintain performance integrity, refresh timing and blocking, and implement creative or operational updates
- Support and reinforce all environmental, health, and safety (EHS) protocols to ensure the well-being of employees and fans/guests
- Assist crew members in identifying productive channels for issue resolution, including both administrative and show-related concerns, to foster a supportive and solutions-oriented environment
- Document and track show notes in established systems, identifying trends, monitoring creative consistency, and maintaining a historical record for ongoing improvement
- Maintain consistent communication with other Netflix Houses and the corporate creative team to provide learnings and help inform overall creative standards
- Promote and foster a mindset of continuous innovation for internal teams and external partners
- Oversee Wardrobe, including Uniform and Costume maintenance and distribution
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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