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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $21.30
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Life insurance
employee discount
Employee assistance program
Food provided
Job Description
The Sheraton San Diego Resort is a premier hospitality establishment located in downtown San Diego, boasting breathtaking views of the San Diego Bay and the vibrant city skyline. As a waterfront resort, it offers guests a luxurious and memorable stay, blending comfort, elegance, and top-tier service within its beautiful surroundings. Known for its breathtaking panoramic views and picturesque patio, it is a favored destination for both leisure and business travelers alike. The resort commits to creating a culture that centers on caring for its guests and associates, fostering an environment where employees feel valued and motivated to deliver exceptional guest... Show More
Job Requirements
- High school diploma or equivalent education
- Minimum 6 months experience in hotels, banquets, or events
- Ability to speak, understand, and communicate the primary language(s) used in the workplace
- Must have excellent communication, follow-up, and organizational skills
- Ability to prioritize and work efficiently with limited supervision
- Must be detail oriented and able to multi-task efficiently
- Ability to push, pull, bend, squat, and lift up to 50lbs regularly
- Use of personal protective equipment (PPE) as needed
- Ability to perform job functions with attention to detail, speed and accuracy
- Must be a clear thinker, remain calm, and resolve problems using good judgment
- Follow directions thoroughly and understand guests’ service needs
- Work cohesively as part of a team
- Knowledge of and ensure compliance with all state food safety guidelines
- Ability to work flexible scheduled shifts including holidays, nights, and weekends based on business needs
Job Qualifications
- Minimum 6 months experience in hotels, banquets, or events
- High school diploma or equivalent education
- Excellent communication skills
- Strong customer service orientation
- Good organizational skills
- Ability to multi-task
- TIPS certification
- Food safety certification
Job Duties
- Welcome and seat guests upon arrival to food and beverage restaurants and outlets
- Seat guests according to rotation and service levels
- Present menus and share knowledge of food and beverage offerings
- Complete opening duties as assigned, including checking quality and quantity of all food and beverage stock and supplies using checklist
- Set up the station according to service standards
- Set up all condiments, supplies, food and beverages according to standards
- Ensure a sufficient supply of all supplies and tools
- Ensure cleanliness, condition of host stand, and of assigned station and service areas
- Set up side stations with supplies and equipment
- Assist guests with to go orders
- Assist guests with retail and package purchases
- Stock service stations
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy
- Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
- Clean and wipe down food and beverage areas immediately in workstation and after guest departs
- Complete closing duties and reports as assigned and leave duty after reporting to supervisor or manager on duty
- Must be TIPS and Food Safety certified as required
- Follow 4 Keys service standards, standard operation procedures, and safety standards
- Follow all appropriate policies and procedures while constantly striving to improve all standards of operations
- Follow safety and security procedures
- Work cohesively with co-workers and all departments as part of a team
- Adhere to attendance and reliability standards
- Follow all additional duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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