ShopRite - Catering Coordinator (Zallie NJ) Salary Range $24.00 - $24.00/hr
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Standard Hours
Benefits
Vision Insurance
Dental Insurance
Life insurance
legal plan benefits
Paid Time Off
Retirement benefits
Job Description
ShopRite is a well-established supermarket chain known for its commitment to providing high-quality products and outstanding customer service. As a leading grocery retailer, ShopRite places strong emphasis on its core purpose - to care deeply about people, helping them to eat well and be happy. This guiding principle shapes every aspect of its operations, from the wide variety of offerings to the way associates interact with customers. The company upholds four key service priorities: safety, friendliness, presentation, and efficiency. These priorities are essential in making daily decisions that ensure customer satisfaction and the overall success of the business. ShopRite continually... Show More
Job Requirements
- Have strong hospitality skills with a commitment to the delivery of excellent client services
- Resourceful, self-starter, strong interpersonal skills
- Excellent written and verbal communication skills and proficient with Microsoft Office
- Ability to develop and maintain professional relationships
- Ability to use the telephone for over-the-phone orders
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
- Ability to perform basic math skills
- Ability to stand/walk for the duration of a scheduled shift
- Ability to work in varying temperatures
- Ability to use the computer for online orders
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
- Ability to work with a wide variety of fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
- Ability to work all assigned work schedules and comply with all time and attendance policies
Job Qualifications
- Ability to develop and maintain professional relationships
- Ability to use the telephone for over-the-phone orders
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
- Ability to perform basic math skills
- Ability to stand/walk for the duration of a scheduled shift
- Ability to work in varying temperatures
- Ability to use the computer for online orders
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
- Ability to work with a wide variety of fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
- Strong hospitality skills with a commitment to the delivery of excellent client services
- Resourceful, self-starter, strong interpersonal skills
- Excellent written and verbal communication skills and proficient with Microsoft Office
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
- Ability to work all assigned work schedules and comply with all time and attendance policies
Job Duties
- Manage the flow of catering orders from the customer and production side of the business
- Maintain communication with department managers regarding orders, changes or any issues in a timely manner
- Coordinate, schedule and communicate all pick-ups and deliveries to the client, department managers, customer service, etc.
- Have product knowledge, including servings, amounts, cost, and complimentary items to suggest
- Utilize Wakefern’s Order Ready Online catering tool to maximize data tracking
- Utilize social media and local events to continue to grow the ShopRite Kitchen catering brand
- Develop and maintain customer relationship processes, such as phone calls and handwritten notes following an event to ensure satisfaction
- Utilize Wakefern resources as necessary, taking part in all training opportunities – online or in-person
- Regularly lift, pull, push and rotate equipment and merchandise that weighs 25 lbs., and occasionally weighs up to 60 lbs.
- Maintain signage on all items to alert customers to product choices and ingredients
- Perform all duties in accordance with all federal, state and local regulations as they pertain to the catering operation
- Be knowledgeable in the company’s HAZCOM program and perform all duties in accordance with manufacturer’s label instructions for the safe and proper use of all chemical products
- Dress and groom according to company policy including uniform, name badge and hat or hair restraint requirements
- Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food
- Perform all duties in accordance with company rules, policies, safety requirements, and security standards and all local, state and federal health and civil code regulations
- Greet all customers and provide them with prompt, courteous service and assistance
- Check prices and be knowledgeable about location of items in the store
- Promote for sale any current charitable promotions to customers
- Understand and adhere to company shrink guidelines as relates to catering operations
- Provide customers with superior service
- Complete all applicable department training programs
- Perform all duties in accordance with ShopRite service priorities (Safety, Friendliness, Presentation, and Efficiency)
- Maintain a clean, neat, organized and safe work environment
- Observe safe methods of performing all duties
- Work overtime as assigned
- Work cooperatively with others
- Stand in department for duration of scheduled shift, which may exceed 8 hours per day
- Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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