ShopRite - Catering Coordinator (RoNetco NJ) Salary Range $16.00 - $18.00/hr
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Vision Insurance
Dental Insurance
Life insurance
legal plan
Paid Time Off
Retirement benefits
sick leave
Job Description
ShopRite is a well-established supermarket cooperative widely recognized for its commitment to quality, customer service, and community engagement. As one of the leading grocery chains, ShopRite operates numerous stores that deliver fresh, wholesome products to a diverse customer base. The company's core purpose is to care deeply about people, helping them to eat well and be happy. This mission is reflected in every aspect of their business, from sourcing high-quality products to fostering a welcoming retail environment. ShopRite's service priorities include safety, friendliness, presentation, and efficiency, which guide employee behavior and help ensure a superior shopping experience for all customers.... Show More
Job Requirements
- Ability to develop and maintain professional relationships
- ability to use the telephone for over-the-phone orders
- ability to proficiently read, write, speak, analyze, interpret, and understand English
- ability to perform basic math skills
- ability to stand and walk for the duration of a scheduled shift
- ability to work in varying temperatures
- ability to use a computer for online orders
- ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs, and occasionally lift 60 lbs
- ability to work with a wide variety of fresh, dried and processed products, spices and powders without allergic consequences
- strong hospitality skills with commitment to excellent client service
- resourceful, self-starter, strong interpersonal skills
- excellent written and verbal communication skills and proficient with Microsoft Office
- ability to interact with customers in a friendly and helpful way
- ability to work cooperatively with others
- ability to work all assigned schedules and comply with all time and attendance policies
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or catering role preferred
- proficiency with computer systems including online ordering tools
- strong interpersonal and communication skills
- knowledge of food safety and health regulations
- ability to multitask and manage time efficiently
- demonstrated reliability and professionalism
- capacity to work in a fast-paced environment
- knowledge of social media platforms and event promotion helpful
Job Duties
- Manage the flow of catering orders from the customer and production side of the business
- maintain communication with department managers regarding orders, changes or any issues in a timely manner
- coordinate, schedule and communicate all pick-ups and deliveries to clients, department managers, and customer service
- have product knowledge including servings, amounts, cost, and complementary items
- utilize Wakefern's Order Ready On-Line catering tool to maximize data tracking
- utilize social media and local events to grow the ShopRite Kitchen catering brand
- develop and maintain customer relationship processes such as phone calls and hand written notes following an event to ensure satisfaction
- utilize Wakefern resources for training opportunities
- regularly lift, pull, push and rotate equipment and merchandise up to 60 lbs
- maintain signage on all items to alert customers to product choices and ingredients
- perform all duties in accordance with federal, state and local catering regulations including wearing proper attire
- be knowledgeable in the company’s HAZCOM program and perform duties safely with chemical products
- dress and groom according to company policy
- perform duties in accordance with QA hand washing standards and food handling guidelines
- adhere to company rules, policies, safety and security standards
- greet customers and provide prompt, courteous service
- check prices and know store item locations
- promote charitable promotions to customers
- understand and follow company shrink guidelines for catering
- provide superior customer service
- complete all department training programs
- perform duties in accordance with ShopRite service priorities of safety, friendliness, presentation, and efficiency
- maintain a clean, neat, organized and safe work environment
- observe safe methods in performing all duties
- work overtime as assigned
- cooperate with others
- stand for entire shift which may exceed 8 hours
- operate balers and equipment only if 18 or older
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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