Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Training and development opportunities
Employee Discounts
Retirement Plan
friendly work environment
Job Description
ShopRite is a well-established supermarket chain known for its commitment to providing quality products and exceptional customer service to its community. With a strong focus on customer satisfaction and grocery excellence, ShopRite has become a trusted name in the retail grocery industry. The company operates numerous stores and employs a team dedicated to delivering an outstanding shopping experience, integrating safety, friendliness, presentation, and efficiency into its core values. ShopRite emphasizes a culture centered on caring deeply about people, helping them to eat well and be happy, which reflects the company’s purpose and mission in serving its customers and associates alike.Show More
Job Requirements
- Ability to stand, walk for the duration of a scheduled shift
- Ability to work in varying temperatures
- Ability to use the computer for online orders
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs, and occasionally lift 60 lbs
- Ability to work with a wide variety of fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
- Have strong hospitality skills with a commitment to the delivery of excellent client services
- Resourceful, self-starter, strong interpersonal skills
- Excellent written and verbal communication skills and proficient with Microsoft Office
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
- Ability to work all assigned work schedules and comply with all time and attendance policies
- Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines
Job Qualifications
- Ability to develop and maintain professional relationships
- Ability to use the telephone for over-the-phone orders
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
- Ability to perform basic math skills
- Strong hospitality skills with a commitment to the delivery of excellent client services
- Resourceful, self-starter, strong interpersonal skills
- Excellent written and verbal communication skills
- Proficient with Microsoft Office
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
Job Duties
- Manage the flow of catering orders from the customer and production side of the business
- Maintain communication with department managers regarding orders, changes, or any issues in a timely manner
- Coordinate, schedule and communicate all pick-ups and deliveries to the client, department managers, customer service, etc.
- Have product knowledge including servings, amounts, cost, and complimentary items to suggest
- Utilize Wakefern’s Order Ready On-Line catering tool to maximize data tracking
- Utilize social media and local events to continue to grow the ShopRite Kitchen catering brand
- Develop and maintain customer relationship processes such as phone calls and handwritten notes following an event to ensure satisfaction, reminder notes related to annual events such as birthdays
- Perform all duties in accordance with federal, state, and local regulations, including proper hygiene and safety standards
- Maintain signage on items to alert customers to product choices and ingredients
- Greet all customers and provide prompt, courteous service and assistance
- Promote for sale any current charitable promotions to customers
- Understand and adhere to company shrink guidelines as relates to catering operations
- Complete all applicable department training programs
- Maintain a clean, neat, organized, and safe work environment
- Observe safe methods of performing all duties
- Work cooperatively with others
- Stand in department for the duration of scheduled shift, which may exceed 8 hours per day
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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