Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
competitive pay
Flexible Schedule
Training and development opportunities
Team-oriented work environment
Employee Discounts
Paid Time Off
Health Insurance
Job Description
This job opportunity is offered by a hospitality establishment focused on delivering exceptional dining experiences to its guests. The company is a reputable restaurant or hotel operation that values quality service, attention to detail, and guest satisfaction. With a commitment to maintaining a warm and inviting atmosphere, this employer seeks dedicated team members who can contribute to creating memorable experiences for every visitor. The establishment operates in a dynamic environment where teamwork, professionalism, and customer-centric attitudes are essential for success. The role is an hourly position, offering a competitive pay rate between $18.00 and $20.00 per hour, reflecting the importance... Show More
Job Requirements
- high school diploma or general education degree (GED)
- minimum of 2 years of serving experience in a comparable restaurant or bar
- California Food Handler's Card or ServSafe Certification
Job Qualifications
- high school diploma or general education degree (GED)
- minimum of 2 years of serving experience in a comparable restaurant or bar
- California Food Handler's Card or ServSafe Certification
- must be detail oriented
- possess strong organizational and time management skills
- ability to multitask
- ability to work a flexible schedule including weekdays, weekends, holidays and nights
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to carry out detailed but uninvolved written or oral instructions
- ability to deal with problems involving a few concrete variables in standardized situations
Job Duties
- deliver excellent customer service in a friendly and efficient manner
- accurately record and enter all food and beverage items into MICROS/POS system
- maintain updated knowledge of all food and beverage menus, brand selections, prices and garnishes including unique ingredients
- communicate with the kitchen regarding menu questions, the length of wait, daily specials and product availability
- communicate additional meal requirements, allergies, dietary needs and special requests to the kitchen
- maximize sales by using menu knowledge and suggestive selling techniques
- maintain cleanliness of lobby and service areas and ensure work area is well organized and properly stocked
- complete assigned duties within each shift, including daily cash handling close out procedures
- properly manage a cash bank in accordance with hotel policies and procedures
- collecting accurate payment from the guest and deposit the corresponding exact amount of sales
- ensure hotel guests room charges are properly validated and charged appropriately
- check guest identification to avoid serving alcoholic beverages to underage guests
- put forth significant and reasonable effort to prevent a guest from being intoxicated
- efficiently complete opening and closing side work duties per shift according to standard as assigned
- act in a professional manner with the awareness that all actions and communications are within guest view
- develop and maintain positive communication and teamwork with all co-workers and supervisors
- handle all guest service issues in an immediate and professional manner
- maintain knowledge of hotel and general local area information
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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