shift supervisor - Store# 81788, DELIVERY-ONLY 16711 HAWTHORNE
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Paid holidays
401(k) retirement plan with employer match
Employee stock purchase plan (SIP)
Equity reward program (Bean Stock)
Tuition coverage
flexible scheduling
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for its commitment to quality, community, and creating a welcoming atmosphere for customers and partners alike. Founded in 1971, Starbucks has grown to become one of the largest and most influential coffee brands in the world, with thousands of stores serving handcrafted beverages, fresh food, and an inviting customer experience. The company places great emphasis on connection – not only between customers and partners but also within the communities where its stores operate. Starbucks embodies values such as inclusion, respect, and collaboration, encouraging a culture where each partner’s unique background... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies including quality product preparation, cash handling, and safety
- Six months of experience interacting with and fulfilling customer requests
- Ability to prepare and coach food and beverage preparation to standard and customized recipes
- Six months experience delegating tasks or coordinating the work of two or more employees
- Comply with Starbucks policies and operational standards
- Ability to stay calm and focused in a busy, fast-paced environment
Job Qualifications
- Customer service experience in a retail or restaurant environment for at least one year
- Experience in delegating tasks and coordinating team activities
- Ability to direct and motivate others effectively
- Strong interpersonal and communication skills
- Knowledge of retail operations and store safety policies
- Ability to work as part of a team and build relationships
- Willingness to learn quickly and adapt to change
Job Duties
- Lead store shifts by managing and motivating baristas to deliver excellent customer service
- Ensure quality beverages and food products are prepared according to standard and customized recipes
- Handle cash transactions accurately and maintain store safety and security
- Delegate tasks effectively and coordinate team activities during shifts
- Maintain an energizing and positive work environment for partners
- Communicate clearly and provide coaching to team members to support their development
- Resolve any customer or operational issues promptly to uphold Starbucks standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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