shift supervisor - Store# 81404, BOCA CHICA BLVD & LOS EBNOS BLVD
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Paid sick time
Holiday pay
401k
stock ownership
Tuition coverage
Job Description
Starbucks Coffee Company is a global leader in the coffeehouse industry known for its commitment to quality, community, and customer experience. Established in 1971, Starbucks has grown to be a beloved brand recognized for its premium coffee, innovative beverage offerings, and welcoming atmosphere. With thousands of stores worldwide, Starbucks prides itself on creating a place where everyone feels a sense of belonging, and the company refers to its employees as "partners" to emphasize the collaborative and inclusive culture within its teams. Starbucks is more than just a coffee shop; it is a place where people come together to connect, relax,... Show More
Job Requirements
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- be available to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
- meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety, with or without reasonable accommodation
- six months experience in customer-facing roles
- ability to prepare and coach food and beverage preparation to standard and customized recipes
- six months experience delegating or coordinating tasks for multiple employees
Job Qualifications
- customer service experience in a retail or restaurant environment for at least one year
- six months experience interacting with and fulfilling customer requests
- six months experience delegating tasks to others or coordinating multiple employees
- strong oral communication skills
- ability to direct the work of others
- ability to learn quickly
- knowledge of the retail environment
- strong interpersonal skills
- ability to build relationships and work as part of a team
Job Duties
- lead each shift and guide the team to deliver quality customer service
- ensure the preparation of food and beverages according to Starbucks standards
- manage cash handling and store safety responsibilities
- maintain a positive and productive team environment
- coach and mentor baristas to develop their skills
- uphold store operating policies and standards
- respond calmly and effectively in a fast-paced work setting
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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