shift supervisor - Store# 78365, VETERANS PKWY & AMERICAN WAY
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Paid Time Off
401(k) retirement plan
Tuition coverage
Employee stock purchase plan
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for its commitment to quality, community, and customer connection. As a leading retailer in the specialty coffee industry, Starbucks emphasizes creating a welcoming environment where customers feel a sense of belonging and partners (employees) are valued for their unique experiences and contributions. Starbucks stores are vibrant spaces where innovation in beverage crafting meets exceptional service, driven by a passion for sustainability and community engagement. The company's culture fosters partnership, teamwork, and personal growth, making it a desirable place for individuals seeking meaningful work in retail and hospitality sectors.
At S... Show More
At S... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality control, cash handling, and safety
- Minimum six months experience interacting directly with customers
- Ability to prepare and coach food and beverage preparation to standard or customized recipes
- Minimum six months experience in delegating or coordinating tasks of two or more employees
- Ability to direct work of others
- Ability to learn quickly
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Qualifications
- Customer service experience in a retail or restaurant environment for at least one year
- Proven ability to lead and motivate a team
- Strong interpersonal and communication skills
- Ability to work effectively in a fast-paced environment
- Knowledge of store operations including cash handling and safety
- Willingness to learn and adapt to new procedures
- Experience delegating tasks and coordinating multiple employees
Job Duties
- Lead shifts by managing store operations and team performance
- Ensure quality customer service and product preparation
- Motivate and support baristas and team members
- Handle cash and oversee store safety procedures
- Maintain a positive and calm work environment
- Train and coach partners on beverage recipes and customer service
- Communicate effectively with team and customers
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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