shift supervisor - Store# 72700, PHELAN & SHEEP CREEK
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $29.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Basic and supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan with employer match
Stock purchase program (SIP)
Equity reward program (Bean Stock)
Incentivized emergency savings
Financial well-being tools
100% tuition coverage through Starbucks College Achievement Plan
student loan management resources
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for its commitment to quality coffee, exceptional customer service, and creating a warm and welcoming atmosphere for customers and partners alike. Founded in 1971, Starbucks has grown to become a leader in the coffee industry, operating thousands of stores worldwide. The company prides itself on its mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. Starbucks invests deeply in its partners (employees), providing opportunities for growth, comprehensive benefits, and a culture of inclusivity and belonging. The environment at Starbucks is energetic and... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards including cash handling and store safety
- minimum six months experience interacting with customers in a fast-paced environment
- prepare and coach food and beverage preparation according to recipes
- at least six months experience delegating tasks or coordinating two or more employees
- effective oral communication skills
- ability to direct the work of others
- strong interpersonal skills
- ability to build relationships and work as a team
Job Qualifications
- Customer service experience in a retail or restaurant environment for at least one year
- ability to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- experience delegating tasks and coordinating team efforts
- strong interpersonal and communication skills
- ability to work well as part of a team
- knowledge of retail operations and safety protocols
- ability to learn quickly and adapt to new procedures
Job Duties
- Lead store shifts and manage daily store operations
- motivate and guide baristas to deliver quality customer service
- ensure preparation of beverages and food according to standard recipes
- handle cash and maintain store safety and security
- foster a positive and collaborative team environment
- communicate effectively with team members and customers
- resolve customer issues and maintain a high standard of customer experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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