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shift supervisor - Store# 71109, GOFFSTOWN, NH

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Parental leave
Tuition coverage

Job Description

Starbucks Coffee Company is a global coffeehouse chain that prides itself on connection, community, and high-quality coffee experiences. Founded in 1971, Starbucks has grown to become one of the most recognized coffee brands in the world, operating thousands of stores internationally. Starbucks is known not just for its premium coffee, but also for its commitment to creating welcoming environments where customers feel at home and employees, known as "partners," feel valued and supported. The company fosters a culture of inclusion, respect, and collaboration. Starbucks emphasizes sustainability initiatives, ethical sourcing of coffee, and making a positive impact in communities worldwide. Beyond... Show More

Job Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • meet store operating policies and standards including cash handling and store safety, with or without accommodations
  • six months of experience in a customer-facing role fulfilling customer requests
  • experience preparing and coaching food and beverage preparation to standard recipes or customer customizations
  • at least six months experience in delegating tasks to or coordinating two or more employees

Job Qualifications

  • Customer service experience in a retail or restaurant environment for at least one year
  • strong interpersonal and communication skills
  • leadership experience delegating tasks or coordinating team activities
  • knowledge of retail environment operations
  • ability to learn quickly and adapt
  • effective oral communication skills
  • ability to build relationships and work well in a team

Job Duties

  • Lead and supervise store operations during assigned shifts
  • guide and motivate team members to provide excellent customer service
  • ensure quality standards for beverages and food products are maintained
  • manage cash handling and store safety procedures
  • coach and develop baristas to enhance performance
  • maintain an encouraging and energetic team environment
  • handle customer requests and resolve issues effectively

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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