shift supervisor - Store# 61113, EAST BAY - UNIVERSITY AND 9TH S
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Disability insurance
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401k Retirement Plan
stock purchase program
Tuition coverage
Paid Time Off
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for its commitment to connecting with customers and communities. Established as a beacon of warmth and belonging, Starbucks fosters an inclusive environment where every partner – the term used for employees – is valued for their unique experiences and contributions. Starbucks is not just a coffee shop; it is a community-focused organization dedicated to making a positive impact every day through meaningful connections and exceptional customer experiences. With stores worldwide, Starbucks offers a vibrant and energetic workplace culture that champions teamwork, diversity, and shared success.
The role of a Shi... Show More
The role of a Shi... Show More
Job Requirements
- maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards including quality product preparation, cash handling, and safety
- six months of experience interacting with customers
- prepare and coach preparation of food and beverages to standard or customized recipes
- at least six months experience delegating tasks to employees
Job Qualifications
- customer service experience in a retail or restaurant environment for at least one year
- at least six months experience interacting constantly with customers
- experience delegating tasks and coordinating two or more employees
- effective oral communication skills
- ability to learn quickly
- knowledge of retail environment
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
Job Duties
- lead shifts and serve as role model for store operations standards
- work alongside baristas to deliver quality customer service and products
- maintain an encouraging and positive team environment
- ensure cash handling and store safety protocols are followed
- coach and motivate team members
- manage high-volume service efficiently
- communicate effectively with customers and partners
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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