shift supervisor - Store# 58183, S. PORTLAND, MARKET STREET
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Equity reward program
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for its premium quality coffee, inviting atmosphere, and commitment to social responsibility. Founded in 1971 in Seattle, Washington, Starbucks has grown into a household name with thousands of locations worldwide. The company is renowned for its dedication to creating a unique customer experience, fostering community connection, and providing employees with robust support and development opportunities. Starbucks calls its employees "partners" to emphasize the shared success and collaborative spirit that drives the company forward.
As a leader in the retail coffee industry, Starbucks is not just about serving coffee but a... Show More
As a leader in the retail coffee industry, Starbucks is not just about serving coffee but a... Show More
Job Requirements
- maintain regular and consistent attendance and punctuality
- availability to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards including quality beverage and food preparation, cash handling, and safety protocols
- six months experience in a customer-facing role fulfilling customer requests
- six months experience delegating tasks or coordinating work of two or more employees
Job Qualifications
- customer service experience in a retail or restaurant environment for at least one year
- ability to lead and direct the work of others
- effective oral communication skills
- ability to work well as part of a team
- knowledge of retail store operations and cash handling
- strong interpersonal skills
- ability to learn quickly and adapt in a fast-paced environment
Job Duties
- lead each store shift to ensure operational excellence
- motivate and guide a team of baristas to deliver quality customer service
- prepare and coach beverage and food preparation to recipe standards
- handle cash and maintain store safety protocols
- manage team communication and resolve customer concerns
- maintain an encouraging and energetic store environment
- uphold Starbucks standards for product quality and customer experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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