Starbucks Coffee Company logo

Starbucks Coffee Company

shift supervisor - Store# 23045, BILLINGS - GRAND AND 9TH

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.37 - $21.99
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Paid Time Off
401(k) retirement plan
Stock options
Tuition coverage

Job Description

Starbucks Coffee Company is a renowned global coffeehouse chain known for its commitment to delivering high-quality coffee and creating a welcoming environment for customers around the world. Established as a leader in the coffee industry, Starbucks has cultivated a strong community of partners who are passionate about connecting with customers and each other. Starbucks is widely recognized not only for its premium coffee but also for its emphasis on corporate social responsibility, fostering inclusivity, and empowering its employees, known as partners, to grow professionally and personally through various programs and benefits. The company operates thousands of stores globally, with a... Show More

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including cash handling and store safety
  • Prepare and coach preparation of food and beverages according to standard or customized recipes
  • Six months experience interacting with customers
  • Six months experience in delegating or coordinating tasks among two or more employees

Job Qualifications

  • Six months of experience interacting with customers in a service role
  • Experience delegating or coordinating tasks among multiple employees
  • Ability to lead and motivate a team
  • Strong oral communication skills
  • Knowledge of retail operations
  • Ability to learn quickly and adapt
  • Capable of building effective working relationships with team members and customers

Job Duties

  • Lead store shift operations and manage team performance
  • Deliver excellent customer service and ensure adherence to Starbucks quality standards
  • Coach and motivate baristas to maintain a positive and productive work environment
  • Handle cash and maintain store safety and security protocols
  • Coordinate tasks among team members to ensure efficiency
  • Resolve customer concerns promptly and professionally
  • Implement company policies and procedures consistently

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location